Communication Skills 2 (ACRD 1230)

This course builds on the communication skills and strategies which were developed in Communication Skills 1. It introduces learners to vocabulary and pronunciation specific to the automotive collision industry. It also provides the opportunity to practice more complex language and communication skills required for teamwork and professionalism such as problem-solving and conflict resolution. Using an experiential learning approach with focus on role-rehearsals and coaching, this course will provide learners with the opportunity to work independently and in a cooperative team environment. Learners will practice communication strategies like: clarifying and confirming understanding of client services, following instructions, troubleshooting and problem-solving.

CRN Fee Campus - Room Day(s) Time Date Instructor
43979 TBATo Be Assigned
BWY-B - Rm. 2211
FM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,

1200 - 1729
to 28-Jul-2017
Popow, Robin

To register for this course, check the information for your program: