Restaurant Customer Service

Course code CULI 2503

Credit 2.0

Length 50.0 hours

Course outline View

In this course students are introduced to the operation of a restaurant dining room and bar service outlet, including ordering, clearing plates, processing cash payments, and promoting the restaurant. Students develop time management, communication, teamwork, and customer service skills by serving food produced by other courses in the Culinary Arts Program to the general public.

Prerequisites

CULI 1528 or department approval.

Course type

This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.

  • 1. Orientation to Course Information, Review House Guidelines 2. Professional Practice and Skills 3. Health Safety and Sanitation Principles for A Dining Room 4. Commercial Equipment for the Dining Room 5. Introduction to Front of House Service Procedures 6. Introduction to Front of House Management

Course schedules

Select your program to see the available course schedules.

CRN# Duration Delivery Location
72150 October 26, 2026
to November 19, 2026
Shop/Teaching Kitchen VCC Downtown Campus See full schedule
72184 November 23, 2026
to December 17, 2026
Shop/Teaching Kitchen VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.

CRN# Duration Delivery Location
41772 February 11, 2027
to March 6, 2027
Shop/Teaching Kitchen VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.

How to take this course

This course is offered as part of a VCC program only.

Contact us

If you have any questions, please email at [email protected].

† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Indigenous Territory Acknowledgment

VCC is located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of these lands since time immemorial.