This course equips students with the essential skills needed to thrive in the automotive service industry. Students will learn to apply effective communication techniques, including active listening and digital communication, within a shop environment. The course covers the roles and career paths of various shop personnel, emphasizing the professionalism expected in the industry. Students will explore shop efficiency through management methods, pay structures, and productivity. Student will create job application materials and practice interview techniques. Practical application of trades math and science skills in the automotive service context is also a key component of this course.
Prerequisites
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- Communication techniques
- Professionalism in auto service industry
- Job titles, duties, career paths
- Job applications, resume writing, interviews
- Trades Math
- Trades Science
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 42366 |
February 1, 2027 to February 12, 2027 |
Shop/Teaching Kitchen | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.