Education Services Renewal Policy

Vancouver Community College (VCC; the College) is dedicated to providing high quality educational support services that contribute to student success and are vital to achieving the College's vision, goals and mandates. 

VCC's educational services are expected to lead in their sectors and be willing to take calculated risks to incorporate new and innovative approaches to best respond to and serve the VCC community. 

This policy supports the ongoing renewal of educational services and outlines the process for monitoring and evaluating quality assurance within these areas.

This policy applies to all service areas.

Educational Service Renewals do not address the performance evaluation of employees. Performance reviews are carried out through established procedures overseen by VCC People Services and/or contained in relevant collective agreements.

1. Educational service renewals provide service areas with critical information to effectively evaluate and assess services provided. They inform service areas with what is working well and meeting needs, and what must change to serve new or previously unrecognized student and institutional needs.


2. Education service renewals will be informed by the College's vision, mission, strategic objectives, and enhance our commitment to reconciliation and diversity, sustainability, community engagement, employee empowerment and wellbeing, and financial stewardship.


3. When available, education service renewals will be guided by professional practice standards, quantitative and qualitive data, and regional, national, or international benchmark data.


4. Education service renewals are a thorough, forward-looking, collaborative, and inclusive process. They provide the opportunity for consultation with relevant parties, including faculty/instructors, support staff, administrators, current students, past students and graduates, industry and community representatives, and employers. 


5. 
   
   Education service renewals will focus on:
   
   
   
   1. high quality and effective services;
   
   
   2. access;
   
   
   3. operational best practices;
   
   
   4. department culture and employee environment;
   
   
   5. connection with students;
   
   
   6. impacts of service;
   
   
   7. sector or service area standards (as applicable);
   
   
   8. effective allocation of resources; and
   
   
   9. use of technology.
   
   
   
   

Education Service Areas

Departments of the College established to provide support, direction, and guidance for all students and student needs.

Employee

An individual who is currently employed by VCC on a full-time, part-time, permanent, temporary, term, casual or contract basis.

• Program Review and Renewal (403)

College and Institute Act, RSBC 1996, c 52