COVID-19:

Information and Updates

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VCC International

Refund Processing Time

8 weeks (on average)

  • The refund processing time is approximate and based on the date a complete refund request is received by the International Education Office and the date that VCC processes the refund.

  • Statutory holidays and VCC campus closures may increase the refund processing time.

  • Wire transfer refunds may take longer as it can take up to two weeks of additional time for funds sent from VCC via wire transfer to be received at some international banks.  

  • Processing time for refund requests that accompany refund appeal requests do not follow standard refund processing times listed on this page. Students will be notified of the refund appeal decision via email within six weeks of submitting the Student Appeal Form. Refund processing time starts at the time of appeal decision. 

  • If you have not received your refund and you it has been longer than the processing time listed here, please contact ieadmissions@vcc.ca with a copy of your original complete refund request email indicating the date that it was submitted to the IE Admissions office.