This course develops digital competency using industry-standard dealership systems. Students practice electronic parts catalogues, service management platforms, and VIN decoding tools. Training includes entering invoices, work orders, and service records, along with accessing OEM specifications. Emphasis is placed on digital recordkeeping, communication, and follow-ups in modern parts and service environments.
Prerequisites
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- Electronic Parts Catalogue Navigation
- Service Management Software Operation
- Digital Work Order Processing
- Technical Bulletin Database Access
- VIN Decoder Tool Usage
- Customer Communication Record Management
PLAR is assessed through a challenge exam, interview, or worksite assessment.
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 60543 |
July 12, 2027 to July 30, 2027 |
Lecture | VCC Broadway Building A | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.