In this course students will gain valuable expertise in assessing, documenting and responding to an assortment of help desk situations. Learners will acquire knowledge regarding computer deployment in an enterprise environment. Additionally, learners will also deploy anti-virus software, monitor software license compliance, and perform network resource inventory in an enterprise environment.
Prerequisites
CSTP 1104.
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- Appropriate Responses to Help Desk Situations
- Systems Management Software
- Software to Discover and Organize Network Resources
- Inventory in A Large Organization
- Queries and Reports in Systems Management Software
- Software Deployment
- Endpoint Protection to Protect Client Computers
- Software License Compliancy
- Enterprise Level Hardware
Course schedules
Select your program to see the available course schedules.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.