This course discusses professionalism and its importance within the role of the dental receptionist. The learner is introduced to communication and professional skills and behaviour in the dental health care setting. Additionally, health histories, records management and radiographic records are explored. The concepts of race, ethnicity, culture and diversity are considered within the context of professional communication and practice. Cultural safety and humility in relation to the Indigenous Peoples of Canada are examined with a focus on diverse communities, cultures, languages, and practices. The history and impact of colonialism on the Indigenous Peoples of Canada are introduced in this course.
Prerequisites
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- Health Histories and Health Status Review
- Records Management
- Radiographic Records
- Professionalism, Communication and Behaviour
- Conflict Resolution
- Culture, Ethnicity, Race and Diversity
- Cultural Safety and Humility
- Impacts of Colonialism on the health and well being of Indigenous Peoples of Canada
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 70613 |
September 1, 2026 to November 27, 2026 |
Online | Online | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 40483 |
January 4, 2027 to April 5, 2027 |
Online | Online | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.