Communicating Effectively as a Hospitality Professional

Course code HOSP 2311

Credit 1.5

Length 27.0 hours

Course outline View

This course is designed to assist students in applying critical thinking and analytic written and oral communication skills and strategies in the diverse context of the hospitality industry. Students will demonstrate interpersonal and intercultural skill mastery individually, in groups, and as a member of a team. Students will also complete ePortfolios introduced in Introduction to Business Communications and Essentials of Business Communication in preparation for Co-op placement.

Prerequisites

Course type

This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.

  • Business reports Research skills Academic integrity (plagiarism), citation and referencing Analysis of a hospitality trend Critical thinking / reflective thinking Presentation skills ePortfolio development

To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.

Course schedules

Select your program to see the available course schedules.

CRN# Duration Delivery Location
72361 September 8, 2026
to November 6, 2026
Lecture
Lab
VCC Downtown Campus See full schedule
72362 September 8, 2026
to November 6, 2026
Lecture
Lab
VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.

CRN# Duration Delivery Location
41923 January 4, 2027
to April 16, 2027
Lecture VCC Downtown Campus See full schedule
41925 January 4, 2027
to April 16, 2027
Lecture VCC Downtown Campus See full schedule

Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.

How to take this course

This course is offered as part of a VCC program only.

Contact us

If you have any questions, please email at [email protected].

† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

Indigenous Territory Acknowledgment

VCC is located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of these lands since time immemorial.