Students continue to receive professional communication and study skills instruction as they build on the skills of a Health Care Assistant. Professional communication and study skills are developed in conjunction with topics in the Health Care Assistant Term 2 curriculum through real-world communication tasks relevant to the healthcare setting including clinical. Students' professional communication skills are enhanced in class and in lab while simulating care for clients in a complex care setting. Students continue to develop their intercultural competence to support success in their studies and the workplace in a Canadian setting. Upon completion of this course, students have the fundamental communication skills required to provide personal care for clients in a complex care setting and begin to interact professionally and appropriately with clients and health team members.
Prerequisites
HRCA 1161.
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- 1. Writing development (clarity, organization, sentence structure, mechanics) 2. Writing for the HCA professional (emails, charts, shift report, documentation) 3. Reading for the HCA professional (charts, instructions, emails) 4. Reading Assignments (Health Care Assistant textbook topics) 5. Reading and vocabulary learning strategies 6. Intercultural communication skills and strategies for effective professional communication within a complex care setting (including intercultural awareness and cultural humility) 7. Medical and professional terminology for HCA Term 2 (meaning, use, and pronunciation) 8. Giving and following direction (acknowledging; clarifying; confirming; responding) 9. Giving and receiving shift reports for complex care settings (summarizing, restating; explaining)
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 70809 |
September 8, 2026 to December 2, 2026 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 40704 |
January 6, 2027 to March 31, 2027 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 60571 |
May 3, 2027 to July 28, 2027 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.