Students continue to receive professional communication instruction as they build on the skills developed in clinical. Professional communication skills are further developed in conjunction with topics in the Health Care Assistant Term 3 curriculum through real-world communication tasks relevant to the healthcare setting including clinical. Students' professional communication skills are further enhanced in class and in clinical. Students continue to develop their intercultural competence to support success in their studies and the workplace in a Canadian setting. Upon completion of this course, students have many of the communication skills required to provide personal care for clients in a special care setting and to interact professionally and appropriately with clients and health team members.
Prerequisites
HRCA 1220.
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- 1. Group presentation skills (planning; organizing; presenting) 2. Writing development (clarity; organization; sentence structure; mechanics) 3. Writing for the HCA professional (emails, charts, shift report, documentation) 4. Reading for the HCA professional (charts, instructions, emails) 5. Reading assignments (HCA Term 3 textbook topics) 6. Intercultural communication skills and strategies for effective professional communication within a special care setting (including intercultural awareness and cultural humility) 7. Medical and professional terminology for HCA Term 3 (meaning, use, and pronunciation) 8. Giving and following direction (acknowledging; clarifying; confirming; responding). 9. Giving and receiving shift reports (summarizing, restating, explaining)
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 70799 |
September 8, 2026 to November 26, 2026 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.