This course provides learners with the foundational knowledge for caring and professional communication in nursing. It uses an experiential and self-reflective approach to develop self-awareness and interpersonal communication skills in the context of safe, competent, and collaborative nursing practice. Communication theory, the nurse-client relationship, therapeutic communication, cross-cultural communication, and effective teamwork will be covered. The learner is provided with an opportunity to develop professional communication skills with the clients requiring end of life care.
Prerequisites
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- Foundations of Professional Communication in Health Care: Communication theory; Self awareness; Attending and Listening; Caring; Clarifying by questioning and summarizing; Empathy; Assertiveness: seeking help and support; refusing a request; Giving and receiving feedback; Barriers to communication; Conflict resolution; Problem solving
- Foundations of Relational Practice: Nurse client relationship; Helping relationships; Cross cultural communication; Caring and respect; Family as client; Developing trusting relationships with clients; Interviewing techniques
- Interprofessional Communication: Communicating client information appropriately to health care team members; using effective communication tools (e.g. SBAR); Directing unregulated care providers with client care; sharing knowledge with unregulated providers and learners; managing conflict; managing change.
Course schedules
Select your program to see the available course schedules.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.