Operations Management is a cornerstone discipline in business that focuses on the design, management, and continuous improvement of processes to efficiently produce goods and services. This course is designed to provide a deep exploration of the principles, strategies, and techniques used in operations management. It aims to equip students with a comprehensive understanding of how operations impact an organization's competitiveness, productivity, and overall success.
Prerequisites
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- Introduction to Operations Management Strategic positioning and operational effectiveness Aligning operations with the overall business strategy Operational concepts: capacity, process flow, flow rate and bottlenecks Total quality management and process optimization tools and techniques Inventory analysis and the tools used for optimizing inventory levels Little’s Law and the Theory of Constraints Production planning and scheduling strategies Performance measures Competitive priorities and balancing cost leadership and differentiation Service process design, service quality, and customer-centric approaches Process Analysis and Improvement Operational Excellence Methodologies and Techniques Operations Risk Management Technology and innovation in operations management Green operations and environmental responsibility Workplace performance and managing people
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 42663 |
January 5, 2026 to April 17, 2026 |
Lab Lecture |
VCC Downtown Campus | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.