This course provides an overview of Lean management, Total Quality Management (TQM), and Six Sigma methodologies. It explores the principles, tools, and techniques used to achieve operational excellence, reduce defects, enhance quality, and optimize processes within manufacturing and service organizations. Students will gain a deep understanding of how these approaches can be applied in various industries to drive continuous improvement and meet customer expectations.
Prerequisites
OPMT 1110, OPMT 1210.
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- History and evolution of quality management Introduction to Lean Management and Waste Reduction Process improvement strategies: breakthrough and incremental improvements Six Sigma and DMAIC methodology Lean philosophy and principles Lean tools and techniques: standardization, stability, JIT, 5S, Kanban, and Jidoka Statistical tools for Six Sigma projects Value Stream Mapping (VSM) and process charting Total Quality Management (TQM) Principles Data collection and analysis Classic and modern quality tools Process control and capability analysis Kaizen events Lean Six Sigma deployment and implementation
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 72766 |
September 8, 2026 to December 18, 2026 |
Lecture Lab |
VCC Downtown Campus | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.