This course provides students with the foundational knowledge and skills required to communicate effectively as an Occupational Therapy Assistant and Physical Therapy Assistant. An experiential and self-reflective approach is used to develop self-awareness, confidence and the communication skills required to communicate effectively with a diverse client population, their caregivers, and other members of the health care team.
Prerequisites
Course type
This course is offered as part of a VCC program and cannot be taken individually.
International students: Eligibility is determined at the program level. Visit the program page for international student requirements and application information.
- 1. Barriers to effective communication
- 2. Self-awareness
- 3. Active Listening
- 4. Clarifying
- 5. Empathy
- 6. Assertiveness
- 7. Giving and receiving feedback
- 8. Cross cultural communication
- 9. Caring and respect
- 10. Conflict management
- 11. Professional behaviour
Course schedules
Select your program to see the available course schedules.
| CRN# | Duration | Delivery | Location | ||
|---|---|---|---|---|---|
| 70511 |
September 11, 2026 to December 18, 2026 |
Lecture | VCC Broadway Building B | See full schedule |
Online courses listed without scheduled meeting times can be completed on your own schedule. All self-paced courses have on-campus tests. Off-site certified invigilation centres may be used at the student's expense.
How to take this course
This course is offered as part of a VCC program only.
Contact us
If you have any questions, please email at [email protected].
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.