Gain the knowledge and learn skills to work effectively as an automotive service advisor or automotive parts persons. Students will develop a strong foundation for future management roles within the industry.
Automotive Parts and Service Management
What you will learn
Upon successful completion of this program, graduates will be able to:
- Select and resell replacement parts for a variety of automotive applications.
- Manage automotive parts inventory.
- Manage the customer experience in an automotive shop as a service advisor.
- Explain the operation of a variety of automotive parts and service businesses.
- Explain the function and operation of automotive parts.
- Determine appropriate preventative maintenance and service for a variety of automotive applications.
- Communicate effectively with stakeholders in the automotive industry.
- Explain the function and operation of emerging automotive technology including zero emission vehicles and advanced driver assist systems.
What to expect
Program Duration and Maximum Time for Completion
Two years with a maximum time of completion of five years.
Lecture, group work, case studies, discussions, presentations, guest speakers, online activities.
Admission requirements
Program-specific
- Grade 12 graduation or equivalent
- Knowledge of English demonstrated by one of the following:
- Composition 12 with a minimum 'C-' grade or equivalent, or
- English Language Proficiency at an English 12 'C-' level
- Workplace Math 10 with a minimum 'C-' grade or equivalent
General
- This program is available to Canadian citizens and permanent residents. See program options for international students at VCC International.
- Applicants who self-identify as Indigenous are strongly encouraged to connect with VCC’s Indigenous Education and Community Engagement team to learn more about VCC’s Indigenous Enrolment policy, application preparation/completion, program advising, and a range of other individualized services.
- Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
- Applicants must submit official transcripts and other documents as required by their course or program. Seats are offered to eligible applicants with completed applications, in order of application completion date (except for programs with competitive admissions). A complete application includes an application form, evidence of educational pre-requisites (e.g. transcripts), any required supporting documents (e.g. language proficiency, audition video), and the required deposit or fee payment. If you do not meet the requirements for the term applied, your application may be cancelled.
Missing prerequisites? Learn more about VCC's tuition-free academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
Recommended Characteristics
- Basic computer skills
- Good general health and respiratory condition
- Physical strength and stamina compatible with the handling of parts and equipment as required by the program
- Ability to tolerate noise and vibration
- Good manual dexterity
- Good hand-eye co-ordination
- Good eyesight and normal colour vision
Courses *
Prior learning assessment and recognition
Students may request formal recognition of prior learning attained through informal education, work, or other life experience, including Indigenous ways of knowing. Credits may be granted to students who are able to sufficiently demonstrate the learning outcomes of specific courses.
PLAR is available for all courses in the program, up to a maximum of 6 credits per term.
Methods of PLAR vary by course, and may include a challenge exam, submission of a product or portfolio for review, or a practical demonstration. Please contact the Department for details.
See Prior Learning Assessment and Recognition policy for more information.
*International Students requesting PLAR, please contact VCC International Education Advising to learn how PLAR can impact immigration status, prior to proceeding with the PLAR request.
Term One | Credits | |
---|---|---|
APSM 1101 | Introduction to the Partsperson Trade | 3 |
APSM 1102 | Warehousing Tasks and Parts Catalogues | 3 |
APSM 1103 | Counter Duties and Basic Vehicle Systems | 3 |
APSM 1104 | Introduction to Mechanical Parts | 3 |
APSM 1105 | Standard Stock, Lubricant & Shop Supplies | 3 |
Credits | 15 | |
Term Two | ||
APSM 1201 | Catalogues and Engine Components | 3 |
APSM 1202 | Engine Support Systems | 3 |
APSM 1203 | Canadian Occupational Health & Safety | 3 |
APSM 1204 | Automotive Service Systems and Shop Safety | 3 |
APSM 1205 | Automotive Workplace | 3 |
Credits | 15 | |
Term Three | ||
APSM 2101 | Emerging Transportation Technologies 1 | 3 |
APSM 2102 | Introduction to Management | 3 |
APSM 2103 | Organizational Performance | 3 |
APSM 2104 | Project Management in Automotives | 3 |
APSM 2105 | Automotive Operations Management | 3 |
Credits | 15 | |
Term Four | ||
APSM 2201 | Automotive Managerial Accounting | 3 |
APSM 2202 | Service Advising | 3 |
APSM 2203 | Emerging Transportation Technologies 2 | 3 |
APSM 2204 | Merchandising & Inventory Management | 3 |
APSM 2205 | Digital Marketing for Automotives | 3 |
Credits | 15 | |
Total Credits | 60 |
* This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.
Fees and other costs *
Tuition Deposit: 0 (0 non-refundable).
Tution deposits are payable usually within two (2) weeks after a Letter of Offer is issued.
Tuition Deposit |
0 (0 non-refundable) Tution deposits are payable usually within two (2) weeks after a Letter of Offer is issued. |
---|
Fee description | Fee Amount | Notes |
---|---|---|
Application fee | 36 | |
Tuition Tuition | 22457 |
Breakdown
Tuition Breakdown
5615 - Term 1
5615 - Term 2
5615 - Term 3
5615 - Term 4
0 - Term 5
|
Student union | 273 | |
College initiative | 174 | |
Materials | 0 | not including textbooks |
Campus resource | 899 | |
Laundry | 0 | |
Tools (deposit) | 0 | |
Coverall (deposit) | 0 | |
Uniform (deposit) | 0 | |
Medical and Dental | 550 | |
Temporary Medical Insurance | 0 | |
U-PASS | 632 | |
Graduation | 45 | |
Program-specific extra fees | 0 | |
Total |
Need help with tuition?
Explore your options for scholarships, grants, bursaries, and loans.
* Fees are approximate and subject to change with the approval of VCC's Board of Governors. Students are required to pay any applicable fee increases. Application and assessment fees are non-refundable. Tuition fees include a $300 non-refundable deposit.
Fees listed are for domestic students. For international programs, visit VCC International.
Any refunds are issued according to VCC's refund policy.
Apply now
Are you interested in this program? Find out When to Apply.
Get started