Administrative Professional

CREDENTIAL: Certificate

Gain skills in Microsoft Office, communications, business documents, finances, and data management for advanced office administration careers.

Tuition: 4937*
Credential: Certificate
Length: 8 0 months
Hours: Full-time
Delivery: Class-based and Online
Program Flyer: Download
Campus: Downtown Downtown
Start Dates: Jan, May, Sep

What you will learn

  • Correct keyboarding technique
  • Microsoft Word, Outlook, and Excel
  • Professional phone etiquette
  • Office equipment
  • Preparation of business documents
  • Writing plans and effective, strategic communication
  • Respectful and ethical workplace behaviour
  • Recruitment documents and job interview procedures
  • Social media for business
  • Meeting minutes, transcription, dictation
  • Office finances and computerized accounting
  • Time-management and project-management skills
  • Problem solving
  • Conflict resolution and delivering feedback

What to expect

  • Classroom lectures
  • Readings
  • Videos and demonstrations
  • Guest speakers
  • Practical computer training
  • Writing and communication practice
  • Use of financial mathematics
  • Individual and group work
  • Assignments and tests
  • Participation
  • Practical examinations

Admission requirements


Grade 12 graduation or equivalent

English 12 with a minimum 'C-' grade, or Communications 12 with a minimum 'B' grade, or English Language Proficiency at English 12 with a pass


  • This program is available to Canadian citizens and permanent residents. See program options for international students at VCC International.
  • Applicants who self-identify as Indigenous are strongly encouraged to connect with VCC’s Indigenous Education and Community Engagement team to learn more about VCC’s Indigenous Enrolment policy, application preparation/completion, program advising, and a range of other individualized services.
  • Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
  • Applicants must submit official transcripts and other documents as required by their course or program. Seats are offered to eligible applicants with completed applications, in order of application completion date (except for programs with competitive admissions). A complete application includes an application form, evidence of educational pre-requisites (e.g. transcripts), any required supporting documents (e.g. language proficiency, audition video), and the required deposit or fee payment. If you do not meet the requirements for the term applied, your application may be cancelled.

Missing prerequisites? Learn more about VCC's tuition-free academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.

Recommended Characteristics

  • Able to sit for extended periods and work on computers.
  • Ability to work well with others. 
  • Interest in office administration work.

Courses *

Note:  Most courses in this program have a combination of on-campus days and online days. Some courses in this program are taught entirely face-to-face on campus. Instructors will provide specific schedules for each course. 

Prior learning assessment and recognition

Students can request Prior Learning Assessment & Recognition (PLAR) for the following courses in the Administrative Professional Certificate:  OADM 1102  Keyboarding 1 and OADM 1202 Keyboarding 2.

Students who request PLAR for OADM 1102 Keyboarding 1 will be required to demonstrate, to the Department's satisfaction, that they can have correct touch-typing technique and can keyboard at 30 gross words per minute (gwpm) on a five-minute test with a maximum of five errors.

Students who request PLAR for OADM 1202 Keyboarding 2 will be required to demonstrate, to the Department's satisfaction, that they can have correct touch-typing technique and can keyboard at 40 gross words per minute (gwpm) on a five-minute test with a maximum of five errors.


  1. Apply and meet all the admission requirements for the Administrative Professional Certificate.
  2. Contact the Applied Business Department Head to request PLAR.
  3. Arrange a date and time with the Department Head to take a keyboarding test.
  4. Complete the PLAR form and submit payment.

See Prior Learning Assessment and Recognition policy for more information.

Fees and other costs *

Tuition Deposit

0 (0 non-refundable)

Tution deposits are payable usually within two (2) weeks after a Letter of Offer is issued.

Fee descriptionFee AmountNotes
Application fee36
Tuition Tuition 4937
Student union128
College initiative108
Materials0 not including textbooks
Campus resource99
Tools (deposit)0
Coverall (deposit)0
Uniform (deposit)0
Medical and Dental 275
Temporary Medical Insurance 0
U-PASS 442
Program-specific extra fees0
Textbooks or other supplies may be required for this program. For information and prices, visit the VCC Bookstore.

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Apply now

Jan 2025
(Winter term)
February 01, 2024
May 2024
(Spring/Summer term)
June 01, 2023
Sep 2024
(Fall term)
October 01, 2023
You will be directed to EducationPlannerBC
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Fill out a PDF form and mail to:
VCC Registrar's Office
1155 East Broadway
Vancouver, B.C., V5T 4V5

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