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Communication and Workplace Behaviour (CSTP 1101)

Learners will study human behaviour in organizations and develop the skills needed to deal with people at work. Topics include: individual behaviour, values, interpersonal relationships and communications, groups and team dynamics, organizational culture, leadership, and change. Additionally, learners will study these aspects of human behavior within the context of
diverse formal organizations.

Students will examine the communication skills required in the workplace. The focus will be on the communication process, and practice of effective interpersonal communication techniques and conflict resolution, and basic workplace writing.

Pre-Requisites:
Admission to the Computer Systems Technology diploma program


course outline


* Note: The CRNs listed below could be restricted to specific program areas.

CRN Fee Campus - Room Day(s) Time Date Instructor
75620
DTN  - TBATo Be Assigned
MM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0800 - 1159
09-Sep-2019
to 20-Dec-2019
TBATo Be Assigned

To register for this course, check the information for your program: