vcc.ca
ACRD 1130: Communication Skills 1
Effective date
September 2026
Department
Auto Collision Refinishing Dip
School
Trades, Technology and Design
Description
This course introduces learners to vocabulary and pronunciation specific to the field of collision repair. It provides an introduction to the collision repair industry and the language and communication skills required for success as a technician. Reading, Writing, and Interactive Communication (Listening & Speaking) skills are taught in conjunction with topics in the collision repair curriculum. Interpersonal and conversational skills are enhanced while providing services for clients in a shop setting. Resume building, job search strategies and workplace diversity and inclusion appropriate to the Canadian workplace will be introduced and practiced.
Credits
3.5
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Document professional development
- Demonstrate self-awareness, interpersonal skills and self-presentation skills needed to effectively communicate in the workplace
- Identify various services in the collision repair industry
- Explain general concepts and professional vocabulary specific to collision repair
- Interpret vehicle information
- Access technical manuals and bulletins
- Interpret work orders
- Resesarch parts and materials pricing and availability
- Prepare personal job resume and cover letter
- Use job search skills to secure employment
- Describe workplace diversity and inclusion
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 65
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 75
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 75
Instructional Strategies
Instructional strategies include lectures, class discussion, individual assignments, role-rehearsals, research, coaching, and cooperative learning groups.
Grading System
Percentages-STBC
Passing grade
70
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
20 |
Learning Portfolio assignments |
|
Assignments |
20 |
Sociocultural Competency assignments |
|
Assignments |
20 |
Essential Skills assignments |
|
Assignments |
20 |
Resume, Cover Letter and Interview Skills assignments |
|
Assignments |
20 |
Workplace Diversity and Inclusion assignments |
Course topics
- Learning Portfolios
- Sociocultural Skills for the Collision Repair Industry
- Essential Skills for the Collision Repair Industry
- Resume and Cover Letters
- Job Search and Interview Skills
- Workplace Diversity and Inclusion
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.