vcc.ca
MEDC 1132: Human Relation Skills
Effective date
May 2027
Department
Medical Office Assistant 15/16
School
Health Sciences
Description
In this course students explore key communication concepts and practical skills that contribute to effective interpersonal relationships. This course focuses on the development of self-awareness and increased understanding of others including cultural safety and humility, compassionate communications, cultural awareness, diversity and inclusivity and conflict management.
Credits
1.0
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Apply effective verbal and non-verbal communication
- Apply the principles of compassionate communication when interacting with others
- Reflect on the effects of cultural diversity in the classroom and the workplace
- Reflect on appropriate and effective team work strategies
- Discuss cultural safety and humility in relation to communication practices.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 10
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 15
Total Hours: 25
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 15
Total Hours: 25
Instructional Strategies
Lectures, seminars, journaling and group work
Grading System
Letter Grade (A-F)
Passing grade
B-
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
30 |
Reflection and self-assessment |
|
Assignments |
30 |
Case study |
|
Final Exam |
30 |
Multiple choice |
|
Assignments |
10 |
Case based assignment on cultural safety |
Course topics
- Interpersonal Communications
- Nonverbal Communication
- Diversity and Inclusivity
- Cultural safety and humility
Learning resources
Textbooks, software, computer equipment as outlined by the program.
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.