vcc.ca
AUTO 1165: Computer Applications for Parts & Service
Effective date
September 2026
Department
Auto Part & Serv Advs Coll Est
School
Trades, Technology and Design
Description
This course develops digital competency using industry-standard dealership systems. Students practice electronic parts catalogues, service management platforms, and VIN decoding tools. Training includes entering invoices, work orders, and service records, along with accessing OEM specifications. Emphasis is placed on digital recordkeeping, communication, and follow-ups in modern parts and service environments.
Credits
2.5
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Navigate electronic parts catalogues and lookup tools.
- Operate service management software (e.g., Mitchell, CDK, Reynolds & Reynolds, Tekion, etc.).
- Enter work orders, parts invoices, and customer records electronically.
- Use online tools to access technical bulletins, OEM specs, and VIN decoders.
- Maintain digital communication records and service follow-ups.
Prior Learning Assessment & Recognition (PLAR)
PLAR is assessed through a challenge exam, interview, or worksite assessment.
Hours
Lecture, Online, Seminar, Tutorial: 25
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 25
Practicum, Self-Paced, Individual Learning: 5
Total Hours: 55
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 25
Practicum, Self-Paced, Individual Learning: 5
Total Hours: 55
Instructional Strategies
A combination of lecture, demonstration, simulations, problem solving, practical activities and reflective discussion will be used throughout this course.
Grading System
Percentages-STBC
Passing grade
70
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Participation |
10 |
|
|
Assignments |
30 |
|
|
Quizzes/Tests |
30 |
|
|
Final Exam |
30 |
|
Course topics
- Electronic Parts Catalogue Navigation
- Service Management Software Operation
- Digital Work Order Processing
- Technical Bulletin Database Access
- VIN Decoder Tool Usage
- Customer Communication Record Management
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.