vcc.ca
OPMT 1210: Supply Chain Operations Management
Effective date
May 2025
Department
Global Supply Chain Management
School
Hospitality, Food Studies and Applied Business
Description
Operations Management is a cornerstone discipline in business that focuses on the design, management, and continuous improvement of processes to efficiently produce goods and services. This course is designed to provide a deep exploration of the principles, strategies, and techniques used in operations management. It aims to equip students with a comprehensive understanding of how operations impact an organization's competitiveness, productivity, and overall success.
Credits
3.0
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Explain operations management and Total Quality Management principles applicable in manufacturing, service, supply chain management, and scheduling
- Discuss decision making strategies in capacity planning, inventory management, production scheduling, and other operations management areas
- Apply Lean and Agile manufacturing principles for waste reduction and flexibility
- Describe how operations are aligned with an overall business strategy
- Compare and contrast service operation challenges and opportunities in various sectors
- Analyze factors that contribute to workplace performance (including motivation, teamwork, and people skills)
- Analyze structured and unstructured operational challenges in real-world operations management scenarios and discuss trends in technology and innovation which enhance operations
- Analyze transformation system elements in operations management: evaluating process flow, capacity, bottlenecks, and inventory
- Evaluate and design production activity plans, capacity plans, job sequences, and enhancement processes
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Lectures and presentations, Case studies, Group discussions, Problem-solving scenarios, and Group projects
Grading System
Letter Grade (A-F)
Passing grade
D
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Participation |
10 |
|
|
Quizzes/Tests |
10-20 |
Two or more quizzes |
|
Assignments |
20-30 |
Individual and group assignments |
|
Midterm Exam |
20-25 |
|
|
Final Exam |
25-30 |
|
Course topics
- Introduction to Operations Management Strategic positioning and operational effectiveness Aligning operations with the overall business strategy Operational concepts: capacity, process flow, flow rate and bottlenecks Total quality management and process optimization tools and techniques Inventory analysis and the tools used for optimizing inventory levels Little’s Law and the Theory of Constraints Production planning and scheduling strategies Performance measures Competitive priorities and balancing cost leadership and differentiation Service process design, service quality, and customer-centric approaches Process Analysis and Improvement Operational Excellence Methodologies and Techniques Operations Risk Management Technology and innovation in operations management Green operations and environmental responsibility Workplace performance and managing people
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.