ACRD 1230: Communication Skills 2

Description

This course builds on the communication skills and strategies which were developed in ACRD 1130 Communication Skills 1. Student continue to develop vocabulary and pronunciation specific to the automotive collision industry and practice professional etiquette and teamwork. Students are assigned a series of lessons according to provincial and national essential skills profiles for collision and paint technicians. Additionally, students are also provided time to develop their estimating skills and may be provided field trip opportunities.

Credits

3.5

Year of study

1st Year Post-secondary

Prerequisites

ACRD 1130.

Course Learning Outcomes

Upon successful completion of this course, students will be able to:

Develop essential skills required for collision repair and paint technicians according to Skills Competence Canada and SkilledTradesBC Essential Skills profiles.
Use professional vocabulary specific to collision repair
Practice professional etiquette
Participate and communicate as a team member

Prior Learning Assessment & Recognition (PLAR)

None

Hours

Lecture, Online, Seminar, Tutorial: 65
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 75

Instructional Strategies

Instructional strategies include lectures, class discussion, individual assignments, role-rehearsals, research, coaching, and cooperative learning groups.

Grading System

Percentages-STBC

Passing grade

70%

Evaluation Plan

Type	Percentage	Assessment activity
Assignments	25	Learning Portfolio assignments
Assignments	25	Sociocultural Competency assignments
Assignments	25	Essential Skills assignments
Participation	25	Active participation and teamwork

Course topics

Essential Skills Profile for Collision Repair Technicians
Essential Skills Profile for Paint Technicians
Customer Relations
Common Canadian workplace values, beliefs and attitudes

Notes:

Course contents and descriptions, offerings and schedules are subject to change without notice.
Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/.
To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.