vcc.ca
APSM 2103: Organizational Performance
Effective date
January 2025
Department
Auto Parts & Service Mgmt
School
Trades, Technology and Design
Description
This course explores how interactions and relationships among individuals and teams impact organizational effectiveness. Topics include motivation, performance management, organizational structure, culture, development, and change. Students will analyze the influence of values, perception, and decision making on team dynamics and leadership. They will complete a personality assessment and apply course concepts to a major case analysis.
Credits
3.0
Year of study
2nd Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Evaluate the opportunities that change creates for organizational behaviour
- Evaluate a situation to determine if a person is acting ethically and professionally
- Describe the pillars of morality and the part that empathy plays in moral behaviour
- Explain how personality influences behaviour in organizations
- Demonstrate motivational techniques with staff
- Design an orientation program
- Identify personal stressors in the workplace and techniques to address them
- Follow a systematic decision-making model and demonstrate how participation can improve decision making
Prior Learning Assessment & Recognition (PLAR)
Methods of assessment may include a challenge exam, submission of a product or portfolio for review, or a practical demonstration. Please contact the Department for details.
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Lecture, group work, case studies, discussions, presentations, guest speakers, online activities
Grading System
Letter Grade (A-F)
Passing grade
C
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Project |
15 |
Group Project |
|
Assignments |
15 |
|
|
Midterm Exam |
20 |
|
|
Final Exam |
25 |
|
|
Quizzes/Tests |
15 |
3 quizzes 5% each |
|
Other |
10 |
Oral Presentation |
Course topics
- Organizational structure Power and politics Strategies for effective leadership Motivational theories and techniques Diversity and inclusion Groups and teamwork Perception, personality, values, attitudes and emotions Conflict and negotiation
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.