vcc.ca
HOSP 3201: Talent & Culture
Effective date
September 2026
Department
Hospitality Management App Deg
School
Hospitality, Food Studies and Applied Business
Description
Students are introduced to the management of a hospitality organization's workforce through the design and implementation of effective human resources policies and procedures. Current Canadian issues and key practices are examined including hiring, employee engagement, labour relations, strategic management, performance management, and training and development.
Credits
3.0
Year of study
3rd Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Discuss contemporary human resource management issues of how people are organized and managed in the workplace.
- Identify human resources needs of an organization or department.
- Explain the responsibilities of management, human resource management (HRM) specialists, and employees in managing the employment relationship and complying with labour relations.
- Evaluate the procedures and practices used for recruiting and selecting employees.
- Discuss workplace health and safety programs and the roles of the employer and the employee in enforcing health and safety policies and procedures.
- Identify rules and processes that govern the employment relationship between management and employees.
- Analyze the social, cultural, technological, economic, political, and legal environments and their impact on human resources.
- Evaluate current issues in strategic human resource management such as creating a strategy-supportive culture and linking performance and pay to strategy.
Prior Learning Assessment & Recognition (PLAR)
To learn more about the PLAR pathways for this course review the Bachelor of Hospitality Management
Program Content Guide.
Program Content Guide.
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Instruction involves interactive lectures, presentations, group discussions, role plays, and peer feedback. Learning will be enhanced through a variety of interactive classroom and collaborative activities. The interactive and practical exercises give students the opportunity to take an active role and learn by doing.
Grading System
Letter Grade (A-F)
Passing grade
D (50%)
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Participation |
10% |
Preparation for class, active discussion, participation during class. |
|
Assignments |
30% |
Range of assignments on course topics. |
|
Project |
25% |
Team project on strategic planning and human resources. |
|
Other |
15% |
Group presentation on leadership and human resources. |
|
Final Exam |
20% |
|
Course topics
- Employment Law Designing Employee Orientation programs Introduction to Labour Relations Measuring HR’s Impact Workplace Health and Safety Handling HR Issues HR Policies and Procedures: The Basics Increasing Employee Engagement Strategic Human Resources Management Understanding Leadership The Changing Legal Emphasis (Human Rights, diversity management) Occupational Health and Safety Employee Relations
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.