vcc.ca
HOSP 3360: Decision Making Analysis
Effective date
September 2026
Department
Hospitality Management App Deg
School
Hospitality, Food Studies and Applied Business
Description
This course takes students through an internet-based hotel operation simulation where they learn how to plan, execute and assess the operations of a hotel property. Teams operate a hotel in a realistic, dynamic and competitive environment, making decisions in real-time and discussing the results.
Credits
3.0
Year of study
3rd Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Apply basic and advanced revenue management strategies.
- Employ marketing strategies to increase return on investment (ROI).
- Appraise group business to maximize group sales revenue.
- Manage guest satisfaction through social media.
- Analyze managerial operating results expressed in profit and loss and operating metrics.
- Analyze a balanced scorecard to measure the hotel's success.
- Analyze business information and data related to the hotel industry.
Prior Learning Assessment & Recognition (PLAR)
To learn more about the PLAR pathways for this course review the Bachelor of Hospitality Management Program Content Guide.
Hours
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Project-based learning, computer-based simulation, individual and group work.
Grading System
Letter Grade (A-F)
Passing grade
D (50%)
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Quizzes/Tests |
15-25 |
Module Quizzes |
|
Lab Work |
35-45 |
Individual computer business simulation assignments |
|
Quizzes/Tests |
25 |
|
|
Project |
10-15 |
Final group simulation assignment |
Course topics
- Revenue Management
- Digital Marketing
- Group Sales
- Social Media
- Front Office
- Housekeeping
- Food and Beverage
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.