vcc.ca
ACRD 1130: Communication Skills 1
Effective date
May 2019
Department
Auto Collision Refinishing Dip
School
Trades, Technology and Design
Description
This course introduces learners to vocabulary and pronunciation specific to the field of collision repair. It provides an introduction to the collision repair industry and to the language and communication skills required for success as a technician. Reading, Writing, and Interactive Communication (Listening & Speaking) skills are taught in conjunction with topics in the collision repair curriculum. Interpersonal and conversational skills are enhanced while providing services for clients in a shop setting. Resume building and job search strategies appropriate to the Canadian workplace will be introduced and practiced.
This course is part of the full-time Automotive Collision and Refinishing Diploma program.
Credits
3.5
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Document professional development
- Practice professional etiquette and communication techniques relevant to the collision repair industry
- Identify various services in the collision repair industry
- Explain general concepts and professional vocabulary specific to collision repair
- Interpret vehicle information
- Access technical manuals and bulletins
- Interpret work orders
- Resesarch parts and materials pricing and availability
- Prepare personal job resume and cover letter
- Use job search skills to secure employment
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 65
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 75
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 75
Instructional Strategies
Instructional strategies include lectures, class discussion, individual assignments, role-rehearsals, research, coaching, and cooperative learning groups.
Grading System
Percentages-ITA
Passing grade
70
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Quizzes/Tests |
25 |
Quizzes and Assignments (formative - theory) |
|
Exam |
20 |
Theory exam (summative - theory) |
|
Assignments |
30 |
Practical assignments (resume/cover letter, journal, essential skills tasks, etc.) |
|
Participation |
25 |
Active participation and teamwork (includes sociocultural competency role-playing sessions) |
Course topics
- Reflective Journaling
- Study Skills
- Resumes and Cover Letter Writting
- Job Search Skills
- Job Interviews
- Sociocultural Skills for the Collision Repair Industry
- Common Canadian Workplace Values, Beliefs and Attitudes
- Collision Repair Concepts, Procedures and Vocabulary
- Accessing Technical Information
- Parts and Materials Research
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.