vcc.ca
ACRF 1171: Organize, Document and Communicate (E-pprentice)
Effective date
November 2021
Department
Automotive Collision Repair
School
Trades, Technology and Design
Description
Students learn planning and organizational work process skills needed to productively contribute to the workflow of a collision repair facility. Additionally, students learn to locate and interpret vehicle information, technical manuals and bulletins and to interpret work orders. This course also focuses on environmental safety regulation compliance and auto insurance claims processes in British Columbia.
Credits
1.5
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Use workplace and organizational skills.
- Interpret trade terminology.
- Locate and interpret vehicle information.
- Use specifications and procedures.
- Identify environmental regulations and compliance documentation.
- Interpret damage reports, work orders and repair estimates.
- Describe auto insurance claims processes in British Columbia.
- Describe repair processes and timelines.
- Collaborate with coworkers to develop an effective production schedule.
- Describe shop roles and responsibilities.
- Describe business relations.
- Use active listening techniques to communicate effectively in the workplace.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 6
Practicum, Self-Paced, Individual Learning: 44
Total Hours: 50
Practicum, Self-Paced, Individual Learning: 44
Total Hours: 50
Instructional Strategies
Instructional strategies include: Self-paced and scheduled online learning assignments, lectures, demonstrations, group work, individual work, field trips, and project work in an authentic shop environment.
Grading System
Percentages-ITA
Passing grade
70%
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Quizzes/Tests |
30 |
Formative theory (quizzes and assignments) |
|
Exam |
20 |
Summative theory |
|
Assignments |
25 |
Performance evaluations |
|
Practicum |
25 |
Performance evaluations (Instructor/ |
Course topics
- Workplace Organizational Skills and Workflow
- Vehicle Identification, Estimating and Terminology
- Health and Safety for Refinishing
- Environmental Safety
- Auto Insurance Claims Processes in British Columbia
- Effective Communication Skills for Industry Relations
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.