vcc.ca

CAAW 0633: Communication Skills 

Effective date

September 2017 

Department

Community & Career Education 

School

Arts and Sciences 
 




Description

This course introduces students to elements of communication and guides them in the application of these skills in developing positive interpersonal and customer relations. Students review how behavioral responses impact co-workers and supervisors at the workplace. Students learn the importance of developing a positive and professional attitude towards customers. This course is part of the Career Awareness program. 

Credits

5.0 

Year of study

Below Grade 10 Equivalency 

Prerequisites

None 

Corequisites

None 

Course Learning Outcomes

Upon successful completion of this course, students will be able to:

Prior Learning Assessment & Recognition (PLAR)

None 

Hours

Lecture, Online, Seminar, Tutorial: 100
Total Hours: 100
 

Instructional Strategies

lectures, presentations, demonstrations, discussion groups, case studies, field assignments and independent or group projects, field practicum, audio visual and web related materials, individualized and group tutorial 

Grading System

Satisfactory/Unsatisfactory 

Passing grade

S- Satisfactory=50% 
 

Evaluation Plan

Type

Percentage

Assessment activity

Assignments 

15 

in class assignments and projects 

Quizzes/Tests 

30 

 

Final Exam 

10 

 

Participation 

20 

 

Other 

25 

observation of demonstrated skills - checklist 

Course topics

Notes:

  • Course contents and descriptions, offerings and schedules are subject to change without notice.
  • Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
    https://www.vcc.ca/about/governance--policies/policies/.
  • To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.
Generated at: 8:15 am on Mar. 29, 2024