vcc.ca
HOSP 1610: Business Communications
Effective date
September 2015
Department
Hospitality Management
School
Hospitality, Food Studies and Applied Business
Description
This course provides students opportunities to develop presentation skills required by both the hospitality industry and future courses in this program. Students present a variety of planned and impromptu presentations, take part in simulated job interviews and plan and conduct formal meetings and sales presentations. They evaluate presentations for effectiveness in content and delivery to improve their skills and develop professionally.
This course is part of the full-time Hospitality Management Diploma Program
Credits
3.0
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Plan, present, and evaluate a variety of informal and formal presentations.
- Present effectively in a job interview.
- Use effective verbal and non-verbal communication skills.
- Analyze presentation skills.
- Describe the TED commandments for effective presentations.
- Use techniques to overcome stage fright and gain confidence.
- Plan and conduct effective meetings in-person and online.
Prior Learning Assessment & Recognition (PLAR)
To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Lectures, demonstrations, role plays, and student presentations
Grading System
Letter Grade (A-F)
Passing grade
D (50%)
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
45 |
Series of short presentations, mock interview, impromptu presentations |
|
Assignments |
20 |
Written assignments - library research, reflections, etc. |
|
Assignments |
15 |
Individual sales presentation & digital presentation |
|
Assignments |
20 |
Final Presentation |
Course topics
- Informal and formal presentations
- Job interviews
- Verbal and non-verbal communication
- Characteristics of highly effective and highly ineffective presenters/trainers
- The TED commandments of effective presentations
- Stage fright and confidence
- Tips on digital presentations
- Effective online and in-person meetings
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.