HOSP 2470: Organizational Behaviour
Effective date
September 2023
Department
Hospitality Management
School
Hospitality, Food Studies and Applied Business
Description
Students examine the behaviour and impact of individuals, groups, and organizations. Students apply leadership strategies, critical thinking and analytical skills to case studies and activities focusing on current organizational challenges and opportunities. Students explore the effects of personality, emotion, attitudes, ethics and values on individual and team behaviour. Course topics include change and conflict management, motivation, team dynamics and development, culture, stress management, technology and environment, and political power influences.
Year of study
2nd Year Post-secondary
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Define and explain key OB terms and concept
- Explain how perception, personality, emotions, attitudes, ethics and values influence behaviour in organizations on individual and team levels
- Differentiate leadership styles and competencies
- Facilitate group discussions on issues relevant to organizational behaviour related challenges managers face today
- Demonstrate effective communication, negotiation, feedback and conflict management techniques
- Explain the impact of power and politics in the workplace
- Differentiate decision making and problem-solving models
Prior Learning Assessment & Recognition (PLAR)
To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Instructional Strategies
Instruction involves interactive lectures, presentations, Lectures, role plays, case studies, group discussions, role plays, discussions and peer feedback. projects Learning will be enhanced through a variety of interactive classroom and collaborative activities. The interactive and practical exercises gives students the opportunity to take an active role and learn by doing.
Grading System
Letter Grade (A-F)
Evaluation Plan
Type
|
Percentage
|
Assessment activity
|
Assignments
|
30
|
Engagement (Preparation and Participation) Weekly Activities e.g. Moderating Online Discussion Forums, Student-led classroom discussions
|
Assignments
|
10
|
Case studies
|
Project
|
40
|
Group Research Project - with multiple assignments due. e.g, Group contract, Mid & Wrap up Peer and Self Evaluations and Feedback, Video or in class Presentation
|
Assignments
|
20
|
Self Reflection Journal and Wrap up Evaluation
|
Course topics
- Organizational structure
- Power and politics
- Technology and environment
- Strategies for effective leadership
- Motivational theories and techniques
- Effect of personality, perception, values, attitudes, ethics and diversity on behaviour
- Groups and teamwork stages of development
- Perception, personality and emotions
- Conflict and negotiation
- Decision Making and Problem solving models
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/.
- To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.