HRCA 1191: Interpersonal Communications
Effective date
September 2023
Department
Health Care Assistant
Description
This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a variety of care-giving contexts. Students will be encouraged to become more aware of the impact of their own communication choices and patterns. They will have opportunity to develop and use communication techniques that demonstrate personal awareness, respect and active listening skills.
Year of study
1st Year Post-secondary
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Identify the characteristics and qualities of effective interpersonal communications.
- Discuss the interrelationship between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.
- Demonstrate effective, caring interpersonal communications with clients, colleagues and others.
- Apply self-reflection and self-appraisal processes in order to increase own effectiveness in interpersonal contexts.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 60
Total Hours: 60
Instructional Strategies
Lecture.
Variety of group activities.
Online activities.
Grading System
Letter Grade (A-F)
Passing grade
C+ (64%) plus satisfactory journal assignment
Evaluation Plan
Type
|
Percentage
|
Assessment activity
|
Quizzes/Tests
|
20
|
Quizzes
|
Assignments
|
30
|
Assignment and/or graded activities.
|
Exam
|
25
|
Midterm Exam
|
Exam
|
25
|
Final Exam
|
Course topics
- Introduction to Interpersonal Communication.
- Knowledge of Self.
- Non-Verbal Communication.
- Responding to Others.
- Conflict Management and Resolution.
- Electronic Communication Etiquette
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/.
- To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.