HRCA 2261: Communications for Health Care Assistants 4
Effective date
January 2023
Department
Health Care Assistant Int'l
Description
Students continue to receive professional communication skills instruction as they build on the skills developed in HRCA 1200. Professional communication skills are refined and applied in conjunction with topics in the Health Care Assistant Term 4 curriculum through real-world communication tasks relevant to the healthcare setting, including clinical. Students' professional communication skills continue to be enhanced in class and in clinical while providing care for extended care clients in a complex care setting. Students also continue to develop their intercultural competence to support success in their studies and in the workplace in a Canadian setting. Upon completion of HRCA 1300, students have the communication skills to provide personal care for clients in a complex care setting and to interact professionally and appropriately with clients and health team members.
Year of study
2nd Year Post-secondary
Prerequisites
HRCA 1161, HRCA 1261, HRCA 2161.
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Communicate appropriately in class and in a Canadian complex care setting by competently applying intercultural communication skills.
- Apply effective strategies to understand unfamiliar written materials and spoken information in a complex care setting.
- Use and respond to HCA Term 4 professional terminology accurately.
- Respond effectively to verbal and written information, including explanations, questions, requests, and directives in class and in a complex care setting.
- Clearly and accurately report and document client information in a complex care setting.
- Apply job search techniques to meet their career plan.
- Prepare for and complete a job interview related to their career goals.
- Demonstrate professional behaviours both in class and in a complex care setting.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 15
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 25
Total Hours: 40
Instructional Strategies
Lectures, group and individual activities, online activities, discussions, field experience
Grading System
Satisfactory/Unsatisfactory
Passing grade
Satisfactory (where "S" = 64%)
Evaluation Plan
Type
|
Percentage
|
Assessment activity
|
Assignments
|
25
|
Interactive communication assignments
|
Assignments
|
25
|
Written assignments
|
Field Experience
|
50
|
Communication skills assessed in a complex care setting based on a rubric
|
Course topics
- 1. Job search skills
2. Employment interviews
3. Resume, cover letter, and job application
4. Intercultural communication skills and strategies for effective and appropriate professional communication including handling challenging workplace situations in a complex care setting
5. Documentation of resident information
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/.
- To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.