vcc.ca
ITOP 2308: Enterprise Messaging and Collaboration Services
Effective date
September 2021
Department
IT Operations
School
Continuing Studies
Description
This course will teach students to set up, configure, and troubleshoot a Microsoft Exchange server. Students will become familiar with vendor neutral concepts and components involved in all email servers. Students will also learn about basic network infrastructure, email administration, high availability, security, and administrative best-practices.
Credits
3.0
Year of study
2nd Year Post-secondary
Prerequisites
ITOP 1103; ITOP 1104.
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Discuss Microsoft Active Directory services and its role in MS Exchange server setup
- Identify key components of modern mail systems
- Identify the value of Microsoft Exchange Server to a modern business
- Discuss and configure Exchange to organizational needs and requirements
- Discuss mail server security, and specific Microsoft Exchange security practices
- Discuss disaster recovery procedures for Microsoft Exchange Server
- Manage Microsoft Office Online/365 suite
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 34
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 20
Total Hours: 54
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 20
Total Hours: 54
Instructional Strategies
Students will engage with the material through a combination of interactive learning methods, such as hands-on activities, case studies, simulations, group work/discussions, demonstration and troubleshooting of problem-based tasks, projects, and exams.
Grading System
Letter Grade (A-F)
Passing grade
C
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Quizzes/Tests |
10 |
|
|
Assignments |
30 |
|
|
Project |
30 |
|
|
Final Exam |
30 |
|
Course topics
- Microsoft Windows Server and Active Directory Introduction to Microsoft Exchange Server Planning, deploying, and administring Exchange Server Mailbox Servers Client Access Services Transport Services Recipients and Security Compliance and Archiving Disaster Recovery Exchange Online Troubleshooting Exchange
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.