LEAD 1104: Problem Solving Action Plan
Department
Leadership Skills Certificate
School
Continuing Studies
Description
Effective leaders successfully resolve complex problems, whether working individually or on a team. This course analyzes the steps of problem solving, develops interpersonal skills for integrating teams or groups into the process, and discusses how to use a solution to create an action plan.
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Steps in the problem-solving process
- Communication techniques in problem-solving
- Facilitation tools for problem-solving
- Skills for participating in problem-solving sessions
- Skills for leading problem-solving sessions
- Developing and implementing an action plan
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 6.5
Total Hours: 6.5
Grading System
Satisfactory/Unsatisfactory
Evaluation Plan
Type
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Percentage
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Assessment activity
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Assignments
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Assignment completion showing an understanding of the concepts covered in the course
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Course topics
- Skills and techniques for effective team problem-solving
- Steps in the problem-solving process
- Skill building exercises
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/.
- To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.