vcc.ca
LEAD 1105: From Conflict To Collaboration
Effective date
Department
Leadership Skills Certificate
School
Continuing Studies
Description
Learn how to resolve conflict caused by differences in goals, employee performance, and work habits. Explore causes of conflict, practical management skills, and conflict management concepts and styles, while applying the conflict resolution process to everyday work situations.
Credits
1.0
Year of study
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- This course will provide students with practical information, skills and confidence to resolve conflict caused by differences in goals, employee performance and work habits
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 6.5
Total Hours: 6.5
Total Hours: 6.5
Instructional Strategies
Grading System
Satisfactory/Unsatisfactory
Passing grade
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
|
Written assignment showing an understanding of the concepts covered in the course. |
Course topics
- Causes of conflict
- Conflict management concepts and styles
- Assessing your current strengths and areas for improvement in resolving conflicts
- Using specific communication skills to clarify and understand issues, interests and concerns
- Applying the conflict resolution process to your everyday work situations
- Setting goals for building competency in the use of conflict resolution skills and methods
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.