vcc.ca
MEDC 1102: Medical Administrative Procedures
Effective date
May 2020
Department
Medical Office Assistant 15/16
School
Hospitality, Food Studies and Applied Business
Description
This course prepares students for a variety of management skills in healthcare environments, including reception duties, scheduling appointments, managing patient communication and records, managing time and ordering supplies.
This course is part of the full-time Medical Office Assistant Program.
Credits
2.0
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Utilize software applications to manage patient records, schedule appointments and manage inventory for medical and office supplies
- Apply problem-solving, critical thinking, decision-making and information literacy skills in practice
- Comply with relevant medicolegal standards and legislation and Codes of Conduct in practice
- Communicate professionally with patients and health professionals
- Research the health system legislation and medicolegal standards
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 40
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 50
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 10
Total Hours: 50
Instructional Strategies
Lectures, lab, group work and student presentations
Grading System
Letter Grade (A-F)
Passing grade
C+
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
35 |
Research: interprofessionalism 15%, health care facilities 20% |
|
Assignments |
10 |
2 assignments at 5% each |
|
Project |
25 |
Group research (10%) and group presentation (15%) |
|
Quizzes/Tests |
30 |
2 tests at 15% each |
Course topics
- Code of ethics - ethical reasoning and decision making
- Medicolegal standards and legislation
- Work role, professionalism and inter-professionalism
- Patient telephone and reception
- Patient appointments and scheduling - manually and electronically
- Medical records and records management
- Management of office and medical supplies inventory
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.