vcc.ca
MEDC 1132: Human Relation Skills
Effective date
September 2023
Department
Medical Office Assistant 15/16
School
Hospitality, Food Studies and Applied Business
Description
In this course students explore key communication concepts and practical skills that contribute to effective interpersonal relationships. This course focuses on the development of self-awareness and increased understanding of others including cultural safety and humility, compassionate communications, cultural awareness, diversity and inclusivity and conflict management.
Credits
1.0
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Apply effective verbal and non-verbal communication
- Apply the principles of compassionate communication when interacting with others
- Reflect on the effects of cultural diversity in the classroom and the workplace
- Reflect on appropriate and effective team work strategies
- Discuss cultural safety and humility in relation to communication practices.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 10
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 15
Total Hours: 25
Clinical, Lab, Rehearsal, Shop, Kitchen, Simulation, Studio: 15
Total Hours: 25
Instructional Strategies
Lectures, seminars, journaling and group work
Grading System
Letter Grade (A-F)
Passing grade
B-
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
30 |
Reflection and self-assessment |
|
Assignments |
30 |
Case study |
|
Final Exam |
30 |
Multiple choice |
|
Assignments |
10 |
Case based assignment on cultural safety |
Course topics
- Interpersonal Communications
- Nonverbal Communication
- Diversity and Inclusivity
- Cultural safety and humility
Learning resources
Textbooks, software, computer equipment as outlined by the program.
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.