vcc.ca
MGMT 2041: Advanced CRM Administration
Effective date
Department
Business Mgmt PD Diploma
School
Hospitality, Food Studies and Applied Business
Description
This course is a continuation of MGMT 2031. Students build on the skills developed in MGMT 2031 and learn the skills required for job readiness in the field of marketing technology and advanced CRM administration. Working with laboratory software students learn advanced setup, configuration, and maintainence of CRM applications. Upon completion of this course students will be prepared to write a certification exam in advanced CRM administration.
Credits
3.0
Year of study
Prerequisites
None
Corequisites
None
Course Learning Outcomes
None
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Grading System
Letter Grade (A-F)
Passing grade
Evaluation Plan
None
Course topics
None
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.