vcc.ca
NURS 2001: Professional Communication 2
Effective date
September 2019
Department
Practical Nursing
School
Health Sciences
Description
This course provides the learner with an opportunity to develop professional communication skills with the older adult, and clients requiring end-of-life care. Interprofessional communication knowledge and skills are further developed.
Credits
1.0
Year of study
1st Year Post-secondary
Prerequisites
NURS 1007.
Corequisites
NURS 2002, NURS 2003, NURS 2004, NURS 2005, NURS 2006.
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Demonstrate communication strategies to use with clients who have sensory, language, and/or cognitive changes.
- Describe and practice effective communication skills during critical incidents in a simulated environment.
- Describe how to effectively communicate with clients and team members in end-of-life care.
- Describe approaches to sharing information with clients and families in a respectful manner that is understandable, encourages discussion, and enhances participation in decison making.
- Demonstrate use of various communication tools, i.e. SBAR.
- Explore strategies to give and receive feedback effectively with other health team members.
- Identify leadership style and how that may impact relationships with other health team members and clients.
- Explain the relationship of communication and culture.
- Identify challenges preventing effective communication across cultures.
- Explore communication approaches that are compassionate, culturally competent and based on relationship-centered care for all cultures with consideration for First Nation, Inuit and Metis clients, their families and communities.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 30
Total Hours: 30
Total Hours: 30
Instructional Strategies
Course guides provide direction of learning in preparation, in course activities and reflection of the content. The instructor acts as facilitator and expert to promote an environment conducive for learning through activities such as guided discussion, debate, audio-visual presentation, group activities, online activities, skill building exercises and simulation.
Grading System
Letter Grade (A-F)
Passing grade
B-
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
35 |
Communication assignment |
|
Assignments |
15 |
Communication demonstration |
|
Midterm Exam |
15 |
Exam includes content from course start to midterm |
|
Final Exam |
25 |
Final comprehensive exam |
|
Participation |
10 |
|
Course topics
- Professional Communication with the Older Adult: Sensory Deficits, Language Deficits, Cognitive Deficits, Aggression, Non verbal approaches, Conflict resolution, Coordinating actions of others during an emergency, Problem solving and decision making, Adaptation of communication skills appropriate to the client
- Relational Practice with the Older Adult: Establishing trust, Honouring diversity, Showing cultural competency, Displaying care and respect, Making environmental adaptations for the older adult with cognitive challenges, Dealing with agitation and aggressive behaviours effectively with cognitively intact individuals and those with cognitive challenges, Sharing information with family in a respectful, understandable manner
- Interprofessional communication: Communicating client information appropriately to health care team members, Utilising effective communication tools (SBAR), Directing unregulated care providers with client care, Sharing knowledge with unregulated providers and students, Facilitating team members with end of life care, Conflict management and dealing with hostile situations, Change management
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.