vcc.ca
OPMT 1005: Process Improvement and Lean Design
Effective date
May 2022
Department
Bus & Project Mgmt PD Diploma
School
Hospitality, Food Studies and Applied Business
Description
This course provides students with the concepts, tools, and techniques to continuously improve project management processes and procedures, apply Business Process Management techniques, and learn quality and Lean principles to deliver value for customers.
Students will become familiar with concepts like Six Sigma, Lean, Kaizen, ISP, TQM, and DMAIC, and how these could improve the quality of their project deliverables.
Credits
3.0
Year of study
2nd Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Explain the foundations of quality and process improvement and describe how Lean principles, tools, and techniques can be applied to dramatically improve project success and affect organization bottom-line
- Explain tools, techniques, and standards for continuous process improvement such as Lean and Six sigma
- Define Key Performance Indicators (KPIs) and Score Cards to measure the performance of a working process
- Explain concepts like Kaizen, Total Quality Management (TQM), Deming Cycle, Design of Experiments (DOE ), and other common quality management techniques or standards
- Explain process improvement methodologies like DMAIC (Process improvement methodology standing for Define, Measure, Analyze, Improve, Control)
- Perform process mapping and improve processes by defining, measuring, analyzing, improving, and controlling them
- Become familiar with relevant continuous improvement certifications and designations that can help them in their career
- Describe value streams and value stream mapping
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 45
Total Hours: 45
Total Hours: 45
Instructional Strategies
Lecture, teamwork, case studies, discussions, presentations, guest speakers, online activities
Grading System
Letter Grade (A-F)
Passing grade
D
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Midterm Exam |
20 |
|
|
Final Exam |
30 |
|
|
Assignments |
20 |
Team and individual assignments and projects defined by the instructor |
|
Quizzes/Tests |
20 |
Weekly planned or ad-hoc quizzes and tests |
|
Participation |
10 |
-Active participation in the course lectures and discussions forums |
Course topics
- Elements of process improvement in project management
- Project Process mapping, and improvement
- Techniques in continuous process improvement and measurement
- Lean Process Improvement
- Lean Six Sigma
- Lean Manufacturing
- Design of Experiments
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.