vcc.ca
PHAR 1145: Pharmacy Communications 1
Effective date
September 2015
Department
Pharmacy Technician
School
Health Sciences
Description
This course introduces the interpersonal and communication skills required to work effectively in a pharmacy setting. Collaboration, effective group dynamics, professionalism, ethics and customer service are discussed.
This course is part of the full-time Pharmacy Technician Program.
Credits
1.0
Year of study
1st Year Post-secondary
Prerequisites
None
Corequisites
None
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Develop effective communication skills
- Establish collaborative working relationships
- Demonstrate professional behaviour
- Apply ethical principles in decision making
- Provide effective customer service
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 30
Total Hours: 30
Total Hours: 30
Instructional Strategies
Grading System
Letter Grade (A-F)
Passing grade
72%
Evaluation Plan
|
Type |
Percentage |
Assessment activity |
|
Assignments |
75 |
three assignments worth 25% each |
|
Other |
25 |
Reflective journal |
Course topics
- Communication skills
- Collaborative working relationships
- Professionalism
- Ethics
- Customer service
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/. - To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.