PHAR 1204: Pharmacy Communications 2
Department
Pharmacy Technician
Description
This course continues the study of interpersonal and communication skills required to work effectively in a pharmacy setting. Conflict resolution, problem solving and issues pertaining to harassment and discrimination are discussed. Other topics include medication history and reconciliation, employment preparation and professional development.
This course is part of the full-time Pharmacy Technician Program.
Year of study
1st Year Post-secondary
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
- Demonstrate effective communications skills.
- Describe intercultural communication.
- Use effective conflict prevention and resolution strategies.
- Solve problems effectively.
- Perform medication history interviews and reconciliations.
- Prepare for employment in pharmacy.
- Describe professional development requirements.
- Construct a professional development plan.
Prior Learning Assessment & Recognition (PLAR)
None
Hours
Lecture, Online, Seminar, Tutorial: 30
Total Hours: 30
Instructional Strategies
Lecture, independent study, group discussion, group work, role-play, case studies, journal
Delivery: full-time
Grading System
Letter Grade (A-F)
Evaluation Plan
Type
|
Percentage
|
Assessment activity
|
Assignments
|
10
|
Assertiveness and Conflict Management
|
Assignments
|
5
|
Problem Solving
|
Assignments
|
20
|
Medication History and Reconciliation
|
Assignments
|
20
|
Employment Preparation
|
Assignments
|
25
|
Professional Development Plan
|
Assignments
|
20
|
Reflective Journal
|
Course topics
- 1. Assertiveness
- 2. Conflict Prevention and Resolution
- 3. Problem Solving
- 4. Medication history and reconciliation
- 5. Employment preparation
- 6. Professional development
Learning resources
Resources are items that the student is responsible for purchasing. Resource information will be supplied by the department/instructor.
Notes:
- Course contents and descriptions, offerings and schedules are subject to change without notice.
- Students are required to follow all College policies including ones that govern their educational experience at VCC. Policies are available on the VCC website at:
https://www.vcc.ca/about/governance--policies/policies/.
- To find out if there are existing transfer agreements for this course, visit the BC Transfer Guide at https://www.bctransferguide.ca.