Getting Set Up

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-10687720

✅  Find your student ID number. Your ID number (000xxxxxx) should be in an email from Admissions, from when they received your application. If you can't find your student number, please email admissions@vcc.ca.  

✅  Check your course schedule. You should receive an email with your course schedule if you registered through Admissions. You can also find your course schedule by logging into myvcc.ca. Click "My Services," click "Registration records - current or past," select the term, and click "submit." If you have any difficulties, email admissions@vcc.ca.  

✅  Check important term dates for final registration, start of term, withdrawal, etc.  

✅  Get your VCC student ID card. Your VCC Student Identification (ID) card gives you access to the library, UPass, and more! Learn more>

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-10474196

All VCC students and applicants must use Multi-factor authentication (MFA) to log in. MFA means you need to do two steps to log in. For example, after typing your password, you may need to enter a code sent to your phone.

At VCC, we recommend using the Microsoft Authenticator app. 

Why? The Microsoft Authenticator app can help you log in even if your phone has no signal or wifi. It is very useful, especially in emergencies.

The short video below shows how to set up MFA for your VCC Microsoft account.

• Printable - Student MFA Setup Instructions

Other ways to use MFA

If you do not have a mobile phone, or if you do not want to use the Microsoft Authenticator app, you can use your cellphone to get a code by text message.

• Printable - Student MFA - Telephone Method Setup Instructions

If this method also does not work for you, you can buy a Security Key at the VCC Bookstore. A Security Key is a small device that you plug into your computer. It replaces the app or text code.

If you choose this option, you must always have your Security Key with you to log in to VCC systems.

You can also buy a Security Key from online stores. Make sure the key says it supports FIDO2 protocol. These keys usually cost around $40, depending on where you buy them.

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356814

All VCC students receive a MyVCC login to use VCC services. 

• Your username is your student ID number, which is 9 digits long and usually looks like 000xxxxxx. 

• The first time you log in, your password is  MYVCCMMDDYY$% (that’s “MYVCC” + the your birthdate in MMDDYY format + "$%").
  
  For example, if your birthday is Jan 30, 1995, the password would be: MYVCC013095$%. You will then have to change it to a complex password. 
  
  
• Resetting your student password: If you forget your password or have other trouble logging in, fill out the get back into your account form. Answer the security questions and create a new complex password.

VCC student email:  

• All VCC students receive a College email account. Your email address format is usually studentID@student.vcc.ca (example: 000123456@student.vcc.ca). 

The video below (2 min 42 sec) shows how to access your email.

Set up forwarding of your VCC student email. If you have another email account you prefer, set up forwarding. The College sends important emails to your VCC email account.  

If you are a current student and you cannot log in after resetting your password, contact the VCC Help Desk by phoning 604.443.8700 or emailing helpme@vcc.ca 

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6263461

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356813

You can print, access computers and wi-fi in the VCC Library at the Broadway and Downtown campus. Check the VCC Library website for library hours.

For larger print jobs, contact VCC's Print Services by emailing printservices@vcc.ca. Allow for 1-2 days turnaround time for basic print services, and 2-4 days for advanced print services.  

WI-FI

Access free wifi on your device at any VCC campus through the VCC Open network. You'll need your student ID and password.

You can go to almost any post-secondary institution in BC (some institutions have wi-fi available in the parking lot) and access free wifi through the Eduroam network. Open your network connections, select "Eduroam", and input your VCC student number and password to access the network.

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356815

Textbooks may be in print or available online (for purchase, or for free). You will receive an email from your department or instructor about the required textbooks and/or supplies for your course.  

Textbooks and supplies can be purchased online from the VCC bookstore and shipped anywhere in the world.   

• Check the websites: Downtown Bookstore /  Broadway Bookstore 

• Email: bookstore@vcc.ca 

If you are located outside of Canada, contact your instructor or department as soon as possible if you cannot purchase/access a required text.  

You can also search for used textbooks.   

The VCC Library has one copy of most required textbooks. Please keep in mind that you may not be able to access this book if it is already in use. Email libraryhelp@vcc.ca  

Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356816

VCC is committed to providing an accessible learning environment for all students. Disability Services provides individualized support for students who have a known or potential disability in order to remove barriers to learning. 

Disability Services works with current and future (prospective) students. They can support your learning in a variety of ways: 

• Academic Accommodations. For example:  
  • ASL interpreting 
  • Support with note-taking 
  • Exam accommodations, like additional time 
  • Assistive Equipment and technologies 
• Course materials (like textbooks) in accessible formats 
• Assistance with disability-related funding 

Students may register with Disability Services at any time. Students are encouraged to contact Disability Services before the start of term as some accommodations may require up to 4 months to arrange. 

This is a confidential service. No disability-related documentation or information will be shared outside Disability Services without the student’s informed consent. 

To make an appointment over the phone, please call 604-871-7000, press option #2. Or email disabilityservices@vcc.ca if you have any questions.