Getting Set Up
It takes some time to set up your workspace and device, access your College email account and find your textbooks, so get started before the first day of class.
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Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6201901
Create a productive learning space at home:
- Choose somewhere as quiet and distraction-free as possible.
- Gather your tools and materials.
- Think about ergonomics – your seating, computer placement and lighting.
- Add a plant, motivational quotes, or meaningful object to inspire you.
- Discuss how responsibilities or technology will be shared in your household, if needed.
Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356814
All VCC students receive a MyVCC login to use VCC services.
- Your username is your student ID number, which is 9 digits long and usually looks like 000xxxxxx.
- The first time you log in, your password is VCC[your birthday in this format: MMDDYY (6 digits)]#. For example, if your birthday is June 12, 1973, your password is VCC061273#. You will then have to change it to a complex password.
- Resetting your student password (pin): If you forget your password or have other trouble logging in, fill out the get back into your account form. Answer the security questions and create a new complex password.
VCC student email:
- All VCC students receive a College email account. Your email address format is usually studentID@student.vcc.ca (example: email@example.com).
- Your initial password will use your birthday in this format: VCCMMDDYY# ("VCC" plus your birthday (MMDDYY) plus "#"). E.g. if your birthday is January 30, 1995, your initial temporary password will be VCC013095#. Following your first login, you will be prompted to create a new, secure password.
- The video below (1 min 36 sec) shows how to log in. Set up forwarding of your VCC student email. If you have another email account you prefer, set up email forwarding. The College sends important emails to your VCC email acount.
Set up forwarding of your VCC student email. If you have another email account you prefer, set up forwarding. The College sends important emails to your VCC email account.
If you are a current student and you cannot log in after resetting your password, contact the VCC Help Desk by phoning 604-443-8700 or emailing firstname.lastname@example.org
Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6263461
A desktop or laptop is best because the larger screen display makes it easier to interact with online course materials and activities. If you are unable to access a laptop or desktop computer, there are computers available for student use in the VCC Library at each campus, and there is some equipment available for loan.
Some student loans or other funding can be used to purchase computers. Check with VCC's Financial Aid Office. Also, the BC Technology for Learning Society offers refurbished computers for students who are receiving any kind of government assistance (including student loans). FreeGeek also offers refurbished devices for lower costs.
Most computers come with a built-in speaker and microphone; you'll need to get one if your device does not. A headset with microphone may give the best experience, especially if there are others in your household.
If your computer does not have a built-in camera, you will probably need to get a webcam. It might be required for certain courses, presentations, or during exams.
Please check VCC’s IT Department recommendations for basic technology needed for online learning.
*Tip: Some student loans or other funding can be used to purchase computers. Check with VCC's Financial Aid Office. Also, the BC Technology for Learning Society offers refurbished computers for students who are receiving any kind of government assistance (including student loans). FreeGeek also offers refurbished devices for lower costs.
Connecting to the Internet
A wired or wireless Internet connection is best. Many courses have audio or video streaming for lectures or activities, so the higher the speed, the better. Generally, a minimum 5.0 Mbps download and a 1.0 Mbps upload speed is recommended. You may need to plug directly into your internet router or get a WIFI signal extender.
If you have a data plan with your mobile device, you may be able to use your phone to provide Internet access to your computer. Read about mobile hotspots for Apple or Android devices, and check with your phone provider to understand how this would impact data and billing.
*TIP: You can go to almost any post-secondary institution in BC (some institutions have wifi available in the parking lot) and access free wifi through the eduroam network. Open up your network connections, select "eduroam", and then use your VCC student number and password to access the network.
Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356813
You can print, access computers and wi-fi in the VCC Library at the Broadway and Downtown campus. Check the VCC Library website for library hours.
For larger print jobs, contact VCC's Print Services by emailing: email@example.com. Allow for 1-2 days turnaround time for basic print services, and 2-4 days for advanced print services.
Access free wifi on your device at any VCC campus through the VCC Open network. You'll need your student ID and password.
You can go to almost any post-secondary institution in BC (some institutions have wifi available in the parking lot) and access free wifi through the Eduroam network. Open your network connections, select "Eduroam," and then use your VCC student number and password to access the network.
Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356815
Textbooks may be in print or available online (for purchase, or for free). You will receive an email from your department or instructor about the required textbooks and/or supplies for your course.
Textbooks and supplies can be purchased online from the VCC bookstore and shipped anywhere in the world.
- Email: firstname.lastname@example.org
If you are located outside of Canada, contact your instructor or department as soon as possible if you cannot purchase/access a required text.
You can also search for used textbooks.
The VCC Library has one copy of most required textbooks. Please keep in mind that you may not be able to access this book if it is already in use. Email email@example.com
Direct link: https://www.vcc.ca/keep-learning/getting-set-up/#q-6356816
VCC is committed to providing an accessible learning environment for all students. Disability Services provides individualized support for students who have a known or potential disability in order to remove barriers to learning.
Disability Services works with current and future (prospective) students. They can support your learning in a variety of ways:
- Academic Accommodations. For example:
- ASL interpreting
- Support with note-taking
- Exam accommodations, like additional time
- Assistive Equipment and technologies
- Course materials (like textbooks) in accessible formats
- Assistance with disability-related funding
Students may register with Disability Services at any time. Students are encouraged to contact Disability Services before the start of term as some accommodations may require up to 4 months to arrange.
This is a confidential service. No disability-related documentation or information will be shared outside Disability Services without the student’s informed consent.
To make an appointment over the phone, please call 604-871-7000, press option #2. Or email firstname.lastname@example.org if you have any questions.