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Office Administration Certificate - Administration and Supervision


The Office Administration Certificate - Administration and Supervision is designed for students who wish to upgrade their office skills for certification, or begin a career in the office workplace. The program focuses on the administrative support skills needed to succeed in office environments.




Start Length Credentials Campus Part- or Full-time
Sep, Jan, Apr 1 to 3 years Certificate Downtown Part-time

Register Now

Apply Now

International students must first contact International Education at study@vcc.ca or 604-443-8600 to determine eligibility for this program or these courses.

Online Mail In Person
If you're ready and know the program you want, register now. Download and complete the (PDF) application/registration form and mail it to VCC Registrar's Office Visit the CS Registration Desk at our Downtown campus, 2nd floor, 250 West Pender Street, Vancouver [business hours]

Program Description

Program Description

PROGRAM LEARNING OUTCOMES

On completion of the Office Administration Certificate - Administration and Supervision, students will be able to:

  • Apply current principles of business English, including accurate grammar, spelling, punctuation, and word choice
  • Compose clear, concise business documents including letters, emails, and reports
  • Apply principles of supervisory management to the work environment
  • Apply principles of decision making to the work environment
  • Demonstrate appropriate technological skills including keyboarding
  • Perform appropriate office procedures as related to specialized area
  • Perform basic office accounting, payroll, or bookkeeping functions
  • Confidently present information to a group
  • Demonstrate appropriate organizational skills
  • Demonstrate appropriate interpersonal skills

INSTRUCTIONAL ACTIVITIES, DESIGN AND DELIVERY MODE

Courses involve lectures, presentations, discussions, practical examples, and individual and group work. Learning is enhanced through case studies, interactive classroom activities, and collaborative activities. The interactive and practical exercises give students the opportunity to take an active role and "learn by doing".

In order to take OACP 1101 Keyboarding for Speed Building, students must have completed OACP 1102 Keyboarding for Beginners or completed a beginner keyboarding course at another institution or must be able to type using all fingers and must know proper finger locations on the keyboard. If the instructor does not think you have the necessary, basic keyboarding skills you will be asked to withdraw from the course, without refund.

PROGRAM DURATION

Students must complete the Office Administration Certificate - Administration and Supervision within three years.


EVALUATION OF STUDENT LEARNING

Evaluation of the courses is determined by the instructor and may include the following:

  • Quizzes
  • Tests
  • Assignments
  • Projects
  • Presentations
  • Participation
  • Group work

Minimum passing grade for each course is a C minus (C-).

CREDENTIAL

Upon successful completion of this program, and once an application for graduation has been submitted to the Continuing Studies Office, the student will receive a Vancouver Community College Office Administration Certificate - Administration and Supervision.


REQUIRED COURSE(S):

Core Courses:
  • OACP 1102 Keyboarding for Beginners
  • OACP 1103 Writing Business Letters
  • OACP 1104 Grammar Review Business Writing
  • OACP 1106 Building a Powerful Vocabulary
  • OACP 1107 Memo, Emails, and Reports
  • OACP 1123 Business English Skills Test
  • OACP 1126 Office Procedures
  • OACP 1127 Supervisory Management/Decision Making
  • OACP 1128 Records Management 1
  • OACP 1145 Effective Oral Communications
Plus one of:
  • OACP 1105 Introduction to Payroll
  • OACP 1129 Accounting for the Non-Accountants
  • OACP 1130 Introduction to Bookkeeping

ELECTIVE COURSE(S):

Choose five courses from this list
  • OACP 1101 Keyboarding for Speed Building
  • OACP 1122 Effective Notes and Minutes
  • CMPT 1301 Word Excel PowerPoint
  • CMPT 1302 Introduction to Computers and File Management
  • CMPT 1303 Internet Applications
or from courses in these program areas:
  • OACP Legal Office Skills
  • OACP Medical Office Skills
  • OACP Records Management Skills
  • Leadership
  • Management Skills for Supervisors

Some courses in this program require textbooks. Please call or visit the Downtown Bookstore for more information.

Admission Requirements

Admission Requirements

General

VCC welcomes applications from Canadian citizens and permanent residents.


International students

Please note that not all Continuing Studies programs are available to international students. To determine your eligibility, please contact VCC’s International Education Office at: study@vcc.ca or 604.443.8600.



As Vancouver Community College is a post-secondary institution committed to educating adult learners, applicants should be 16 years of age or older or a graduate of a secondary school.


Program Specific

Missing prerequisites? VCC offers courses in Adult Upgrading and English as an Additional Language to help you meet your goals.

As Vancouver Community College is a post-secondary institution committed to educating adult learners, applicants should be 18 years of age or older or a graduate of a secondary school.


Recommended Characteristics:

  • Good oral and written communication skills
  • Good interpersonal skills
  • Good organizational and time management skills
  • Ability to work independently and as part of a team

Info Sessions

Info Sessions

VCC Continuing Studies offers a variety of office administration programs to suit different career aspirations and interests. Students may specialize in one of the following:

Join us for an information session at VCC's Downtown campus, 200-block Dunsmuir at Hamilton, two blocks west of the Stadium SkyTrain station.





View all Info Sessions/Tours >>

Contact Us/Request Info

Contact Us/Request Info

Questions?

Before you send us an email, please ensure you have reviewed

As well, if you meet any of the following criteria, please follow the links for more information:

Contact us:

Program Coordinator: Janet Chee, VCC Office Administration, 604.871.7000, ext. 8649
Program Assistant: Harwinder Sekhon, VCC Office Administration, 604.871.7000, ext. 8711

Course Schedule

Courses Schedule

 


Currently Scheduled in Continuing Studies Sep-Dec2019 (201993)

(CMPT 1301) Word Excel PowerPoint 2.5 credits    $448.74



Comprehensive skills training in the most common business applications of MS Office for those working in an office environment. Learn to perform functions common to key Microsoft applications and examine communication between programs.


Required: Please purchase textbook from the Downtown Bookstore prior to course start date. Please bring a USB stick to class.
(30 hours)

 

Prerequisite: Introduction to Computers and File Management (CMPT 1302), or working knowledge of Windows.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30122 DTN Rm. 416
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
18-Sep-2019
to 20-Nov-2019
Shaw, Todd
Register
  30153 DTN Rm. 619
TRM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
22-Oct-2019
to 21-Nov-2019
Shaw, Todd
Register


(CMPT 1303) Internet Applications 1.0 credits    $260.37



Develop the knowledge and skills needed to understand a variety of Internet security and safety issues. Discusses common Internet features such as cloud security, searching strategies, ecommerce models, fraud detection, virus avoidance, email systems, social media, and collaboration systems. Students apply their knowledge to access advanced Internet functionality and identify common terminology associated with computer networks and local Intranets.

(15 hours)

Textbook (optional) can be purchased from the Downtown VCC Bookstore.

Prerequisite: Introduction to Computers and File Management (CMPT 1302), or a basic knowledge of Windows.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30121 DTN Rm. 529
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
22-Oct-2019
to 19-Nov-2019
Chui, Ronald
Register


(OACP 1101) Keyboarding for Speed Building 1.5 credits    $171.91



Improve computer skills in a supportive environment. Increase speed and accuracy through exercises, drills, and techniques. Students must know key locations or take Keyboarding for Beginners (OACP 1102) to learn key locations prior to taking this course.

In order to take OACP 1101 Keyboarding for Speed Building, students must have completed OACP 1102 Keyboarding for Beginners or completed a beginner keyboarding course at another institution or must be able to type using all fingers and must know proper finger locations on the keyboard. If the instructor does not think you have the necessary basic keyboarding skills, you will be asked to withdraw from the course, without refund.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30368 DTN Rm. 519
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0930 - 1230
14-Sep-2019
to 26-Oct-2019
Slade, Julia
Register


(OACP 1102) Keyboarding for Beginners 1.5 credits    $152.05



An overview of topics including key letters, numbers, and symbols; common errors; keyboarding tips; and the importance of good posture. Skills and techniques are developed through in-class practice lessons. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30370 DTN Rm. 618
MM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
09-Sep-2019
to 21-Oct-2019
Madrazo, Debbie
Contact Us
  30369 DTN Rm. 618
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0930 - 1230
14-Sep-2019
to 26-Oct-2019
Madrazo, Debbie
Contact Us


(OACP 1105) Introduction to Payroll 1.5 credits    $213.78



Learn payroll law, record maintenance, and pay cheque and T4 preparation. Study Employment Standards, WCB, Revenue Canada Taxation, Records of Employment, and Stats Canada reporting. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30377 DTN Rm. 514
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1830 - 2130
17-Oct-2019
to 05-Dec-2019
Geronimo, Oscar (Uriarte)
Contact Us


(OACP 1107) Memos, Emails, and Reports 0.5 credits    $112.40



Overview of standard structure, style, and format for memos, emails, and reports. Examine email etiquette and business writing processes. Learn how effective use of modern and powerful business language will lead to positive results.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30374 DTN Rm. 518
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
15-Oct-2019
to 22-Oct-2019
Gajdics, Sylvia
Register


(OACP 1123) Business English Test 0.0 credits



Students must complete this course at the end of the Business English Skills package.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30375 DTN Rm. 205A
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
29-Oct-2019
Gajdics, Sylvia
Register


(OACP 1126) Office Procedures 1.5 credits    $198.40



Analyze the tasks and responsibilities of administrative assistants including handling business information and using technology to enhance productivity. Examine interpersonal skills, written communication, and organizing manual and electronic records. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30389 DTN Rm. 208
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
24-Oct-2019
to 28-Nov-2019
Chee, Janet
Register


(OACP 1128) Records Management 1 2.5 credits    $239.16



Learn a systematic approach to creating, classifying, storing, retrieving, and disposing of information. Discuss key contemporary issues around freedom of information and privacy. Supported by the Association of Records Managers and Administrators.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30380 DTN Rm. 629
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
10-Sep-2019
to 12-Nov-2019
Sedlar, Donna
Register


(OACP 1129) Accounting for the Non-Accountant 1.5 credits    $199.52



Learn general accounting terms, the role of an accountant, and how to prepare and interpret financial statements. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30495 DTN Rm. 618
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
06-Nov-2019
to 11-Dec-2019
Madrazo, Debbie
Contact Us


(OACP 1130) Introduction to Bookkeeping 2.0 credits    $225.91



Learn the procedures that comprise the accounting cycle of a service business: transactions, journals, general ledgers, trial balances, and financial statements. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30378 DTN Rm. 207
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
11-Sep-2019
to 30-Oct-2019
Brooks, James
Contact Us
  30381 DTN Rm. 518
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
11-Sep-2019
to 30-Oct-2019
Madrazo, Debbie
Contact Us


(OACP 1145) Effective Oral Communication 1.5 credits    $250.28



Express yourself with greater clarity, confidence, and impact. Discover success strategies for impromptu speaking, delivering prepared speeches, speech evaluation, and audience analysis. Gain confidence and comfort in the public forum.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  30382 DTN Rm. 514
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
05-Nov-2019
to 10-Dec-2019
Gajdics, Sylvia
Register


Upcoming Schedules in Continuing Studies Jan-Mar20 (202091)

(CMPT 1301) Word Excel PowerPoint 2.5 credits    $448.74



Comprehensive skills training in the most common business applications of MS Office for those working in an office environment. Learn to perform functions common to key Microsoft applications and examine communication between programs.


Required: Please purchase textbook from the Downtown Bookstore prior to course start date. Please bring a USB stick to class.
(30 hours)

 

Prerequisite: Introduction to Computers and File Management (CMPT 1302), or working knowledge of Windows.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10605 DTN Rm. TBATo Be Assigned
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
15-Jan-2020
to 18-Mar-2020
Shaw, Todd
Register
  10641 DTN Rm. TBATo Be Assigned
TRM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
25-Feb-2020
to 26-Mar-2020
Shaw, Todd
Register


(CMPT 1302) Introduction to Computers and File Management 1.0 credits    $260.37



For students with little to no background in computers. Building a foundation of basic computer skills, this module demonstrates how to identify different types of computers, the components of a personal computer (including internal components such as microprocessors), and how these components work together. Topics include the knowledge and skills of accessing, storing, and managing files on local and remote computers. Learn how to maintain PCs and perform basic troubleshooting.

Course duration: 15 hours

Required: Please purchase textbook from the Downtown Campus Bookstore prior to course start date.

 

Want to expand your skill set further? Check out the other computer software courses at www.vcc.ca/technology 

 

 

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10606 DTN Rm. TBATo Be Assigned
MM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
06-Jan-2020
to 03-Feb-2020
Parsakish, Ramin
Register
  10884 DTN Rm. TBATo Be Assigned
MM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
09-Mar-2020
to 06-Apr-2020
Parsakish, Ramin
Register


(CMPT 1303) Internet Applications 1.0 credits    $260.37



Develop the knowledge and skills needed to understand a variety of Internet security and safety issues. Discusses common Internet features such as cloud security, searching strategies, ecommerce models, fraud detection, virus avoidance, email systems, social media, and collaboration systems. Students apply their knowledge to access advanced Internet functionality and identify common terminology associated with computer networks and local Intranets.

(15 hours)

Textbook (optional) can be purchased from the Downtown VCC Bookstore.

Prerequisite: Introduction to Computers and File Management (CMPT 1302), or a basic knowledge of Windows.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10607 DTN Rm. TBATo Be Assigned
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
25-Feb-2020
to 24-Mar-2020
TBATo be assigned
Register


(OACP 1101) Keyboarding for Speed Building 1.5 credits    $171.91



Improve computer skills in a supportive environment. Increase speed and accuracy through exercises, drills, and techniques. Students must know key locations or take Keyboarding for Beginners (OACP 1102) to learn key locations prior to taking this course.

In order to take OACP 1101 Keyboarding for Speed Building, students must have completed OACP 1102 Keyboarding for Beginners or completed a beginner keyboarding course at another institution or must be able to type using all fingers and must know proper finger locations on the keyboard. If the instructor does not think you have the necessary basic keyboarding skills, you will be asked to withdraw from the course, without refund.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10859 DTN Rm. TBATo Be Assigned
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0930 - 1230
04-Jan-2020
to 08-Feb-2020
Slade, Julia
Register


(OACP 1102) Keyboarding for Beginners 1.5 credits    $152.05



An overview of topics including key letters, numbers, and symbols; common errors; keyboarding tips; and the importance of good posture. Skills and techniques are developed through in-class practice lessons. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10857 DTN Rm. TBATo Be Assigned
SM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0930 - 1230
04-Jan-2020
to 08-Feb-2020
Madrazo, Debbie
Register
  10858 DTN Rm. TBATo Be Assigned
MM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
06-Jan-2020
to 10-Feb-2020
Madrazo, Debbie
Register


(OACP 1128) Records Management 1 2.5 credits    $239.16



Learn a systematic approach to creating, classifying, storing, retrieving, and disposing of information. Discuss key contemporary issues around freedom of information and privacy. Supported by the Association of Records Managers and Administrators.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10866 DTN Rm. TBATo Be Assigned
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
07-Jan-2020
to 03-Oct-2020
Sedlar, Donna
Register


(OACP 1129) Accounting for the Non-Accountant 1.5 credits    $199.52



Learn general accounting terms, the role of an accountant, and how to prepare and interpret financial statements. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10875 DTN Rm. TBATo Be Assigned
WM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
22-Jan-2020
to 26-Feb-2020
Madrazo, Debbie
Register


(OACP 1130) Introduction to Bookkeeping 2.0 credits    $225.91



Learn the procedures that comprise the accounting cycle of a service business: transactions, journals, general ledgers, trial balances, and financial statements. Please note that a textbook may be required for this course. Please check the bookstore website at https://downtown.store.vcc.ca/ for textbook information and hours of operation.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10869 DTN Rm. TBATo Be Assigned
RM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
06-Feb-2020
to 26-Mar-2020
Madrazo, Debbie
Register


(OACP 1145) Effective Oral Communication 1.5 credits    $250.28



Express yourself with greater clarity, confidence, and impact. Discover success strategies for impromptu speaking, delivering prepared speeches, speech evaluation, and audience analysis. Gain confidence and comfort in the public forum.

More Information

CRN Campus - Room Day(s) Time Date Instructor Register
  10872 DTN Rm. TBATo Be Assigned
TM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

1800 - 2100
10-Mar-2020
to 14-Apr-2020
Gajdics, Sylvia
Register


Accounting for the Non-Accountant (OACP 1129)
course schedule schedule
1.5 credits $199.52
Building Powerful Vocabulary (OACP 1106)
course schedule schedule
0.5 credits N/A
Business English Test (OACP 1123)
course schedule schedule
0.0 credits N/A
Effective Notes and Minutes (OACP 1122)
course schedule schedule
0.5 credits N/A
Effective Oral Communication (OACP 1145)
course schedule schedule
1.5 credits $250.28
Grammar Review Business Writing (OACP 1104)
course schedule schedule
0.5 credits N/A
Internet Applications (CMPT 1303)
course schedule schedule
1.0 credits $260.37
Introduction to Bookkeeping (OACP 1130)
course schedule schedule
2.0 credits $225.91
Introduction to Computers and File Management (CMPT 1302)
course schedule schedule
1.0 credits $260.37
Introduction to Payroll (OACP 1105)
course schedule schedule
1.5 credits $213.78
Keyboarding for Beginners (OACP 1102)
course schedule schedule
1.5 credits $152.05
Keyboarding for Speed Building (OACP 1101)
course schedule schedule
1.5 credits $171.91
Memos, Emails, and Reports (OACP 1107)
course schedule schedule
0.5 credits $112.40
Office Procedures (OACP 1126)
course schedule schedule
1.5 credits $198.40
Records Management 1 (OACP 1128)
course schedule schedule
2.5 credits $239.16
Supervisory Management and Decision Making (OACP 1127)
course schedule schedule
2.0 credits N/A
Word Excel PowerPoint (CMPT 1301)
course schedule schedule
2.5 credits $448.74
Writing Business Letters (OACP 1103)
course schedule schedule
0.5 credits N/A


Fees for Continuing Studies programs and courses are approximate and subject to change without notice. Fees include GST (if applicable) as well as College Initiative and Resource Fees, which vary depending on the individual course. Student Union Fees and UPass Fees will be assessed at time of registration where applicable, and are not included in the fees displayed online. Students are responsible for any increase in fees if advanced payments are made.



Refund Policy and Refund Procedure