Service Advising & Repair Order Writing (AUTO 1135)
This course prepares students for automotive service advisor roles by conducting professional customer interviews, creating accurate repair orders, and preparing service estimates using flat-rate systems. Emphasis is placed on warranty compliance, legal documentation, and effective communication, ensuring customer satisfaction, shop efficiency, and strong collaboration with technicians and clients.
Course code: AUTO 1135
Credits: 2.5
Length: 55.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=AUTO&number=1135
* The amount shown is the approximate cost of tuition (for courses with tuition) or fees (for courses that do not have tuition).
Tuition and Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.