Accommodation/Lodging Industry (HOSP 1370)
This course introduces students to the accommodation industry and the range of employment roles that support it. Students explore the development of the hospitality industry and the organizational structure of various accommodation establishments. Students learn about reservation procedures and policies, registration and rooming techniques, forecasting and room statistics as well as reservation control techniques. Overbooking, guest relocation and complaint resolution are also addressed.
This course is part of the full-time Hospitality Management Diploma Program
Course code: HOSP 1370
Credits: 3.0
Tuition: $0*
Length: 45 hours
Course outline: viewhttps://www.vcc.ca/deptUploads/course-outlines/HOSP-1370.pdf
Schedule†
HOSP 1370 schedule for programs:
- HOSP
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
| CRN # | Instructor | Dates | Day/Time | Instructor |
|---|---|---|---|---|
|
43870
|
Tunnah, Michael |
06-Jan-2020
to 06-Apr-2020 |
Mon | 10:00 a.m - 12:00 p.m | Tunnah, Michael |
| 43870 VCC Downtown Campus | ||||
|
43885
|
Tunnah, Michael |
06-Jan-2020
to 06-Apr-2020 |
Mon | 3:00 p.m - 5:00 p.m | Tunnah, Michael |
| 43885 VCC Downtown Campus | ||||
|
43865
|
Tunnah, Michael |
08-Jan-2020
to 15-Apr-2020 |
Wed | 8:00 a.m - 9:00 a.m | Tunnah, Michael |
| 43865 VCC Downtown Campus |
09-Jan-2020
to 16-Apr-2020 |
Thu | 10:00 a.m - 12:00 p.m | ||
|
43875
|
Tunnah, Michael | Tunnah, Michael | ||
| 43875 VCC Downtown Campus |
09-Jan-2020
to 16-Apr-2020 |
Thu | 8:00 a.m - 10:00 a.m | ||
|
43880
|
Tunnah, Michael | Tunnah, Michael | ||
| 43880 VCC Downtown Campus |
08-Jan-2020
to 15-Apr-2020 |
Wed | 10:00 a.m - 12:00 p.m | ||
|
73414
|
08-Sep-2020
to 18-Dec-2020 |
|||
|
73419
|
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|
73442
|
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| SQL | SELECT ssbsect_crn, ssbsect_term_code, ssrblck_blck_code, ssrmeet_start_date, ssrmeet_end_date, TO_CHAR(ssrmeet_start_date, 'DD-Mon-YYYY') AS start_date, TO_CHAR(ssrmeet_end_date, 'DD-Mon-YYYY') AS end_date, ssrmeet_begin_time, ssrmeet_end_time, TRUNC( TO_DATE(CONCAT(ssrmeet_begin_time,'00'),'HH24:MI:SS')) + ( ROUND( (TO_DATE(CONCAT(ssrmeet_begin_time,'00'),'HH24:MI:SS') - TRUNC(TO_DATE(CONCAT(ssrmeet_begin_time,'00'),'HH24:MI:SS')) ) * 96 ) / 96) as begin_time_round, TRUNC( TO_DATE(CONCAT(ssrmeet_end_time,'00'),'HH24:MI:SS')) + ( ROUND( (TO_DATE(CONCAT(ssrmeet_end_time,'00'),'HH24:MI:SS') - TRUNC(TO_DATE(CONCAT(ssrmeet_end_time,'00'),'HH24:MI:SS')) ) * 96 ) / 96) as end_time_round, DECODE(ssrmeet_sun_day, 'U', 'Sun ', '') || DECODE(ssrmeet_mon_day, 'M', 'Mon ', '') || DECODE(ssrmeet_tue_day, 'T', 'Tue ', '') || DECODE(ssrmeet_wed_day, 'W', 'Wed ', '') || DECODE(ssrmeet_thu_day, 'R', 'Thu ', '') || DECODE(ssrmeet_fri_day, 'F', 'Fri ', '') || DECODE(ssrmeet_sat_day, 'S', 'Sat ','') AS day_of_week, ssrmeet_bldg_code, ssrmeet_room_code, sirasgn_pidm, ssbsect_seats_avail, ssbsect_wait_count, ssbsect_voice_avail, ssrmeet_schd_code, stvschd_desc FROM ssbsect INNER JOIN stvschd ON ssbsect_schd_code = stvschd_code AND ssbsect_schd_code NOT IN ('PLA', 'CL', 'CB', 'CI', 'T') LEFT OUTER JOIN ssrblck ON ssrblck_term_code = ssbsect_term_code AND ssrblck_crn = ssbsect_crn LEFT OUTER JOIN ssrmeet ON ssrmeet_term_code = ssbsect_term_code AND ssrmeet_crn = ssbsect_crn LEFT OUTER JOIN sirasgn ON sirasgn_crn = ssbsect_crn AND sirasgn_term_code = ssbsect_term_code WHERE ssbsect.ssbsect_subj_code = 'HOSP' AND ssbsect.ssbsect_crse_numb = '1370' AND ssbsect.ssbsect_term_code >= 201970 AND ssbsect.ssbsect_ssts_code = 'A' AND ssbsect.ssbsect_ptrm_end_date > sysdate-1 ORDER BY ssrmeet_start_date, ssrmeet_begin_time, ssbsect_crn | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Additional Information
What you will learn
- History of the Canadian Accommodations Industry
- Introduction to accommodations as a tourism sector
- Unique characteristics of accommodations
- Organizational structure of hotels
- Lodging sectors
- Reservations systems
- Check-in procedures
- Quality management
- Rooming process
- Registration process
- Check-out procedures
- Technology in hotels (e.g., Property Management Systems)
- Housekeeping and laundry operations
Prior learning assessment and recognition (PLAR)
To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.
How do I apply for this course?
This course is offered as part of a VCC program only.
* Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.
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