Digital Marketing in Hospitality (HOSP 4102)

This course examines issues and strategies related to digital media and branding in the hospitality arena. Specifically, it addresses how the marketing landscape has evolved into one where the customer has an active say in the service or product they are purchasing. This course explores the involvement, immersion and interactive engagement between the customer and the service provider through digital channels. Using digital marketing tactics and tools such social media, we will analyze the strategies companies are now employing to actively engage their customers.
Course code: HOSP 4102
Credits: 3.0
Length: 45.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=HOSP&number=4102
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