Communications for Pharmacy Technicians 2 (PHAR 2120)

This course builds on foundational communication skills and focuses on the application of interpersonal and professional communication required to work effectively in a pharmacy setting. Students will develop conflict resolution and problem-solving techniques in managing challenging interactions with patients, colleagues, and healthcare professionals. Issues pertaining to harassment, discrimination, and inter-cultural communication will be discussed. Students will apply communication skills through conducting medication history interviews and medication reconciliations. Students will further prepare for pharmacy practice by creating professional development plans.
Course code: PHAR 2120
Credits: 1.5
Length: 30.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=PHAR&number=2120

Prerequisites

PHAR 1104.
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